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Highmark Health

Planview Senior Business Systems Analyst

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

Company :

enGenJob Description :

JOB SUMMARY

This job supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex issues in order to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Uses functional and organizational knowledge to mentor Associate and Intermediate Business Systems Analysts. Leads project teams or actively participate as subject matter expert (SME) on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the customer. Resolves very complex issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how moderately complex new enhancements/applications are developed using advanced level of understanding of end-to-end process and clear understanding of potential integration issues. Requires advanced level of understanding the end systems impact of changes across multiple/diverse systems (including regulatory risk exposure, customer service & financial

impacts).

ESSENTIAL RESPONSIBILITIES

Planview Portfolios Administration

Demonstrated experience administering Planview Portfolios including:

User, group, and role administration

Security model configuration

Access provisioning and deprovisioning

Screen, menu, and navigation configuration

Object and attribute management

Lookup and reference table administration

Organizational structure management

Financial structure administration

Resource management configuration

Portfolio hierarchy management

Workflow & Automation Configuration

Experience configuring and supporting:

Lifecycle management

Scripted Dialogs

Conditional logic

Automated notifications

Approval workflows

Stage-gate processes

Demand management workflows

Project intake processes

Governance checkpoints

Automated field updates

Preferred Knowledge

Lifecycle state transitions

Business rules configuration

Workflow troubleshooting

Workflow optimization

Demand, Project, and Portfolio Management

Strong understanding of:

Demand intake processes

Project governance

Portfolio management

Strategic planning

Resource capacity planning

Financial planning and budgeting

Capital and operational expenditure tracking

Benefit realization planning

Program management concepts

Planview Reporting & Analytics

Experience developing and maintaining:

Planview reports

Executive dashboards

Operational dashboards

Governance dashboards

Portfolio health reporting

Resource utilization reporting

Financial management reporting

Data quality reporting

Preferred

Power BI integration

Executive KPI development

Data visualization

Data Governance & Platform Quality

Experience supporting:

Data quality initiatives

Field rationalization efforts

Configuration governance

Reference data management

Taxonomy management

Audit reviews

Compliance reporting

Responsibilities include:

Identifying unused data structures

Reviewing obsolete fields and forms

Reducing technical debt

Maintaining platform standards

Supporting governance processes

Multi-Product Planview Experience

Planview Enterprise Architecture (EA)

Knowledge of:

Application inventories

Technology inventories

Business capabilities

Capability mapping

Architecture roadmaps

Investment planning

Application lifecycle management

Planview AgilePlace

Experience with:

Board administration

Kanban configuration

Team workflows

Value stream management

Metrics and reporting

Work item configuration

Planview ProjectPlace

Experience with:

Workspace administration

User provisioning

Collaboration features

Document management

Board configuration

Reporting

Technical Administration Requirements

Integrations

Experience supporting integrations between Planview and:

Microsoft Entra ID (Azure AD)

Jira

ServiceNow

SAP

Workday

Power BI

Microsoft Teams

SharePoint

Skills include:

Data mapping

API troubleshooting

User synchronization

Integration monitoring

Error analysis

Release & Environment Management

Experience with:

Development environments

Test environments

Production environments

Configuration migrations

Release planning

Regression testing

SaaS release reviews

Responsibilities include:

Evaluating quarterly Planview releases

Impact assessments

Regression testing coordination

Promotion governance

Release documentation

Governance & Operating Model Support

Experience participating in or supporting:

Platform governance boards

Change Advisory Boards (CAB)

Enhancement intake processes

Prioritization reviews

Platform roadmaps

Standards reviews

Operational reviews

Preferred understanding of:

RACI models

SaaS governance frameworks

Configuration management practices

Service management processes

Key Success Factors

Planview Portfolios Administration

Lifecycle and Scripted Dialog configuration

Data governance and platform cleanup

Executive dashboard and reporting development

Environment promotion and release management

Security role and access management

Business process analysis and stakeholder engagement

Integration support and troubleshooting

Multi-product Planview ecosystem knowledge (Portfolios, EA, AgilePlace, ProjectPlace)

Governance operating model participation

EDUCATION

Required

Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field

Substitutions

None

Preferred

None

EXPERIENCE

Required

5 - 7 years in IS/IT

LICENSES AND CERTIFICATIONS

Required

None

Preferred -Highly Desired

Planview Administrator Training

Planview Portfolios Administration Training

Planview Reporting Training

Agile and Scrum Fundamentals

ITIL Foundation

Preferred

SAFe Practitioner

Power BI Certification

Language (Other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Remote

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Rarely

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$79,300.00Pay Range Maximum:

$127,100.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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