About this opportunity
Landford Plastic Surgery lists this Plastic Surgery Sales Specialist | Patient Care Coordinator opportunity in chevy chase, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
**Plastic Surgery Sales Specialist | Patient Care Coordinator**
*Landford Plastic Surgery*
*Chevy Chase, Maryland*
*Compensation: $75,000 base salary + monthly performance-based bonuses | $100,000+ annual earning potential*
**Job Summary:**
We are seeking a highly motivated Plastic Surgery Sales Specialist | Patient Care Coordinator to join our team at Landford Plastic Surgery. This is a patient-facing sales-driven role focused on building trust, guiding prospective patients through their surgical journey, and converting consultations into booked procedures. The ideal candidate is confident in relationship-based sales, excels at delivering a luxury-level patient experience, and thrives in a fast-paced environment where attention to detail, communication, and follow-through are essential. From the first inquiry to post-procedure care, this individual will play a key role in driving practice growth while ensuring every patient feels informed, supported, and cared for.
**Key Responsibilities:**
Surgical Sales & Patient Conversion.
* Drive surgical sales by confidently guiding prospective patients from consultation to booking, addressing questions and objections, and securing surgical deposits
* Consistently meet and exceed surgical sales and conversion targets while delivering a high-touch, luxury patient experience
* Proactively manage and follow up with prospective patients to maximize consultation-to-surgery conversions and ensure sales opportunities do not fall through the cracks
Patient Care & Coordination
* Serve as the primary point of contact for surgical patients, providing clear communication and guidance throughout the pre- and postoperative journey
* Provide surgical quotes, collect deposits and payments, schedule procedures, and coordinate all required pre- and postoperative appointments
* Maintain accurate patient records and ensure questions, calls, emails, and patient needs are handled promptly and professionally
* Provide superior customer service throughout every touchpoint
**Qualifications**
* 2+ years of experience in a sales, consultative sales, or customer-facing role; experience in plastic surgery, medical aesthetics, luxury services, or another high-ticket sales environment is preferred
* Proven ability to meet or exceed sales goals and confidently guide prospective clients toward a purchasing decision
* Strong sales, negotiation, objection-handling, and closing skills
* Exceptional interpersonal and communication skills with a natural ability to build trust and rapport
* Passion for providing white-glove service and creating an elevated patient experience
* Highly organized and detail-oriented with the ability to manage multiple patients and priorities in a fast-paced environment
* Self-motivated, accountable, and driven by measurable results
* Collaborative team player with a proactive approach to problem-solving
* Professional, polished appearance and demeanor
**What We Offer:**
* Competitive $75,000 base salary plus monthly performance-based bonuses with $100,000+ annual earning potential
* Paid time off
* Paid holidays
* Comprehensive benefits package
* Professional growth and development opportunities
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.