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GritHR Solutions

Platform Support & Security Analyst

fort lauderdale, FL

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About this opportunity

GritHR Solutions lists this Platform Support & Security Analyst opportunity in fort lauderdale, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Platform Support & Security AnalystWe're seeking a Platform Support & Security Analyst to join our Support, Operations & Security team. This role is ideal for someone who enjoys working across IT operations, cloud platforms, and cybersecurity to help build secure, reliable, and efficient systems.As a key member of the team, you'll support our employees, maintain critical platform operations, monitor security tools and controls, and help strengthen our security posture. You'll play an important role in ensuring our technology environment remains reliable while supporting our ongoing SOC 2 compliance program.What You'll DoProvide Tier 2 support for our cloud platform and internal usersTroubleshoot issues across AWS, Auth0, MongoDB Atlas, and LangSmithMonitor platform health and investigate production incidentsAdminister Microsoft Entra ID (Azure AD), user access, and application permissionsProvision and secure employee laptops and manage onboarding/offboardingMonitor security alerts, perform access reviews, and support incident responseAssist with monthly SOC 2 compliance reviews and documentationImprove documentation, runbooks, and operational processesRequired Qualifications2+ years of experience in IT support, cloud operations, or technical supportExperience administering Microsoft Entra ID (Azure AD)Familiarity with AWS services such as CloudWatch, Lambda, and Step FunctionsExperience with identity management platforms like Auth0, Okta, or Azure ADStrong troubleshooting, communication, and documentation skillsAbility to work in officePreferred QualificationsAWS, Microsoft, or Security+ certificationsExperience with SOC 2 compliance, Vanta, or DrataPython, PowerShell, or Bash scripting experienceSpanish language skills are a plusCompetitive salary of $70,000–$82,000If you're a proactive problem solver who enjoys technology, security, and supporting mission-critical systems, we'd love to hear from you.Apply today and help us build the future of insurance technology.

Worksite address

fort lauderdale, FL, 33324, US

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