About this opportunity
Integra Staffing and Search lists this Plumber Support Inside Sales Associate opportunity in roswell, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Plumber Support Inside Sales AssociateThe Plumber Support Inside Sales Associate will be assigned to primary geographic regions to provide support to the Regional Management team. Successfully perform outbound calls utilizing calling campaigns designed to drive revenue and grow business. Demonstrate exceptional follow through of web-based and other source generated leads – help materialize leads to business opportunities for Regionals' to engage with. Provide sales, training and other support as needed for successful execution of Plumber Support program.This position will serve the company's Water Heater Division, located in Roswell, GA.What You'll DoProactive to customer leads from company website and other in-take sources such as digital leads and events/shows in a way that develops a trusting relationship with the goal of introducing the value/benefit upsell approach of the company product line and Plumber SupportProvide viable leads with high-level overview of company product portfolio, generate continued interest over the phone with potential leadsIdentify critical needs of customers (hot spots) that contractors can then follow-up on with goal of securing new business and/or upsell opportunitiesSupport Regionals by successfully executing outbound Call Campaigns producing a resultScale our 1-1 relationship with our existing and potential customers; be able to engage with relevancy and active listening skillsPerform well in a high volume environment with accountability to inside sales performance metrics (Follow-through on leads, percent successful transition from lead to contractor opportunity etc)Effectively apply value based sales approach via the phoneWhat You Need2-3 years of experience in outbound call center and/or inside sales capacity responding to leads over the phoneExperience with leading, collaborating or managing a team in an outbound call centerAbility to demonstrate exceptional follow-up and assertiveness in a way that engages and identify customers to want to do business with the companyProficient in Microsoft Word, Excel, Outlook, Skype and other web based applications used for enterprise-grade communications such as PureCloud1-3 years' experience with a web based application such as Sugar or Salesforce; a customer relationship management systemAccountability, commitment & professionalism within a business environmentExcellent Professional communication skills – skills with a technical knowledgeExperience working in a fast-paced, dynamic team-oriented environmentAdaptable to changes in prioritiesExperience in value-based sellingHow To Stand OutCollege degree or equivalent work experience in sales/customer service industriesKnowledge of water heaters, including installation, service, and replacementBi-lingual preferred (Spanish)Industry experience preferred
Worksite address
roswell, GA, 30076, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.