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Job description
Overview
Plumbing Department Manager - Residential
Are you ready to lead a high-performing team and drive operational and revenue growth at one of Connecticut’s most respected home service companies? Apple Air is seeking an experienced Plumbing Manager to lead our residential plumbing division, with a strong focus on team development, sales performance, and exceptional customer service. The ideal candidate is a results-driven leader who can coach and develop a skilled team, execute strategies that support business and market growth, and ensure homeowners receive best-in-class service and customized plumbing solutions.
What You’ll Do:
Drive residential sales growth by developing new business opportunities, generating referrals, and expanding relationships with homeowners, property managers, and community partners
Build and maintain strong customer relationships, ensuring a high level of satisfaction, retention and repeat business.
Conduct in-home consultations and sales negotiations to deliver customized home services solutions
Lead sales performance through ongoing coaching, performance evaluations, and incentive programs designed to exceed revenue goals
Monitor market trends, competitor activity, and customer needs to identify opportunities for growth and market expansion
Analyze sales metrics, forecasts, and KPIs to drive strategic decision-making and improve team performance
Collaborate with installation, service, and operations teams to ensure an exceptional customer experience from sale through project completion
Resolve customer concerns and escalations promptly and professionally to protect customer satisfaction and company reputation
What You’ll Bring:
3+ years of Plumbing experience (preferred)
Strong knowledge of Plumbing systems, products, and services
Leadership experience
Proven track record of achieving revenue growth and sales targets
Experience with CRM systems and sales reporting tools
Excellent leadership, coaching, and team-building skills
Strong negotiation and closing abilities
Effective communication and presentation skills
Customer-focused with strong relationship-building capabilities
Ability to analyze market data and develop strategic plans
Compensation & Details:
Annual base salary ranges from$125,000 - $175,000 , with additional earnings available through performance-based incentives or commissions (on-target earnings)
Job Type: Full‑Time
What We Offer:
Medical, Dental, and Vision Insurance:Affordable, comprehensive coverage
401(K) with Company Match:Plan for your future with confidence
Company-Paid Long-Term Disability & Life Insurance:Security and peace of mind
Voluntary Short-Term Disability & Life Insurance:Additional protection tailored to your needs
Paid Time Off:Vacation, holidays, and sick time to support work-life balance
Apple Air May conduct a preemployment background check and drug test, subject to applicable law.
Apple Air is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted Min Pay Rate
USD $125,000.00/Yr.
Posted Max Pay Rate
USD $172,000.00/Yr.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.