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Job description
Mercy Health Outpatient Rehabilitation ServicesClerical support to Outpatient Rehabilitation services in multiple locations. This includes registration, scheduling and Point of Service Collections. General office duties.Essential Job FunctionsRegistration of all new patients. Ability to make sure that all registration information is correct including demographic information, insurance information and correct order for therapy services. All patients must be checked in prior to start of therapy on each visit.Scheduling of new referrals and recurring appointments for multiple areas. Ability to schedule referrals by diagnosis and discipline (PT/OT/ST) to correct diagnostic team based on physician referral and prescription. Ability to schedule multiple discipline patients. This also includes taking cancellations and rescheduling of new referrals and recurring appointments.Point of Service collection for current and previous balancesGeneral Office Duties, including answering of multi telephone lines, faxing, filing.Preparation of Medical Records for scanningCustomer Service – Ability to address multiple customers (i.e. patients, families, co-workers, physicians, etc) using AIDET skills. Courteous behaviors and polite approach will be presented during all interactions. Behaviors will be observed during face to face and telephone interactions.Ability to navigate the electronic medical record system and complete assignments within the system daily.Ability to interpret insurance information to the patient. This information includes plans deductible and out of pocket and the benefits that apply for therapy services.Demonstrates appropriate knowledge of Outpatient Rehabilitation Service Lines.Education/Certifications:High school diploma or general education degree (GED); Associates Degree Preferredcombination of education and experience.BLS by the AHA within 6 months of hireMercy Health is an equal opportunity employer.As a Mercy Health associate, you're part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.What we offer• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders• Tuition assistance, professional development and continuing education supportBenefits may vary based on the market and employment status.Department: Physical Therapy - St. Rita's - PMR Pedi & Adol Rehab
Worksite address
lima, OH, 45804, US
Who can apply
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