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Job description
Clerical support to Outpatient Rehabilitation services in multiple locations. This includes registration, scheduling and Point of Service Collections. General office duties.
nEssential Job Functions
nnnRegistration of all new patients. Ability to make sure that all registration information is correct including demographic information, insurance information and correct order for therapy services. All patient must be checked in prior to start of therapy on each visit.
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nnScheduling of new referrals and recurring appointments for multiple areas. Ability to schedule referrals by diagnosis and discipline (PT/OT/ST) to correct diagnostic team based on physician referral and prescription. Ability to schedule multiple discipline patients. This also includes taking cancellations and rescheduling of new referrals and recurring appointments.
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nnPoint of Service collection for current and previous balances
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nnGeneral Office Duties, including answering of multi telephone lines, faxing, filing.
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nnPreparation of Medical Records for scanning
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nnCustomer Service – Ability to address multiple customers (i.e. patients, families, co-workers, physicians, etc) using AIDET skills. Courteous behaviors and polite approach will be presented during all interactions. Behaviors will be observed during face to face and telephone interactions.
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nnAbility to navigate the electronic medical record system and complete assignments within the system daily.
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nnAbility to interpret insurance information to the patient. This information includes plans deductible and out of pocket and the benefits that apply for therapy services.
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nnDemonstrates appropriate knowledge of Outpatient Rehabilitation Service Lines.
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n nJob Requirements:
nnnHigh school diploma or general education degree (GED);.Associates Degree Preferred
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nncombination of education and experience.
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nnBLS by the AHA within 6 months of hire
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n nAs a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
nWhat we offer
nnnCompetitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
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nnMedical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
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nnPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
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nnTuition assistance, professional development and continuing education support
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n nBenefits may vary based on the market and employment status.
nAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
Worksite address
lima, OH, 45807, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.