waypointjobs

Salvation Army Central Territory

PoH/ESS Case Manager

st louis, MO

Check who can apply and the requirements below before continuing.

About this opportunity

Salvation Army Central Territory lists this PoH/ESS Case Manager opportunity in st louis, Missouri. Review the employer’s description below for duties, qualifications and application requirements.

Job description

PoH/ESS Case Manager

Come be part of a team who are "Doing the Most Good." The Salvation Army Ferguson Community Empowerment Center is looking for a full-time PoH/ESS Case Manager. The starting pay for this position is $41,000 per year.

The Social Services Case Manager will provide intake, assessment, and services to individuals seeking ESS assistance and manage Pathway of Hope (PoH) services. This will include assistance with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, other basic needs items and PoH client pre-screening, manager PoH client goals. The Case Manager will network with community agencies, programs and referral resources benefit the Corps. Position is expected to comply with and meet The Salvation Army, Federal, State and Local policies, and standards.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Deliver the Pathway of Hope service consisting of the following functions with a limited number of participating clients:

Conduct pre-screening and intake of clients using specified assessment tools

Conduct goal setting steps with clients formulating change-oriented action plan

Conduct follow-up case management meetings with clients

Monitor and track the change's goal attainment on the action plan

Input all client information into SIMS in a timely manner

Provide on-site and occasional outreach assistance to clients seeking emergency assistance.

Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.

Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.

Identify resources available in-service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.

Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army, and other agencies.

Record electronic and written client information in paper and computer records and maintain client confidentiality.

Record statistical data and provide statistical reports in a timely manner.

Case Manager will expend ESS funding and in-kind gifts in a manner that conforms to spending deadlines and utilizes tracking methods prescribed. All reports must be submitted in a timely manner.

Maintain food pantry in clean and organized condition. Stock space with food products and distribution supplies.

Direct, schedule, and supervise the volunteer(s) staffing the food pantry.

Communicate social service activities to their direct supervisor. Coordinate social services with other Corps programming and inform clients of Corps programming.

Facilitate client application process for seasonal and special assistance as well as community programs.

Participate in Corps seasonal events and resource collection as directed by supervisor.

Provide emergency social services during disaster situations for extended durations and in extreme conditions.

Represent The Salvation Army through the implementation of its mission in all service aspects.

Maintain confidentiality and comply with Safe From Harm guidelines.

Minimum Qualifications

Bachelor's degree in human services field with one (1) years related work experience with some supervisory experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army's mission is essential. Knowledge of The Salvation Army and Government, State and community resources is helpful. Must have working knowledge of computers. Must have reliable transportation, a valid Driver's License, and pass TSA MVR check. Good communication skills as well as the ability to work with diverse and challenging personalities are essential.

Benefits

14 days paid holidays

Sick time, personal days, and a floating holiday

Health, Dental, Vision, and Hearing insurance

Company-paid Life Insurance

Voluntary Life Insurance

Company-paid Pension Fund

Long Term Disability with buyup option

Voluntary Retirement Fund (403b)

Voluntary Aflac products

Voluntary Short-term Disability

Other elective benefits

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

Ready for your next step?Apply on the official website
Apply on WhatJobs ↗

Explore related searches

Current related jobs

BMO Financial

WhatJobs

Premier Client Specialist

libertyville, IL

See pay details in description

Application Deadline: 11/29/2026 Address: 354 N Milwaukee Avenue Job Family Group: Retail Banking Sales & Service Acts as …

Last received from source 2026-10-06View job

BMO Financial

WhatJobs

Premier Client Specialist

modesto, CA

Salary not specified

Application Deadline: 11/29/2026 Address: 1401 Oakdale Rd. Job Family Group: Retail Banking Sales & Service Acts as the pr…

Last received from source 2026-10-06View job

BMO Financial

WhatJobs

Premier Client Specialist

frankfort, IL

See pay details in description

Application Deadline: 11/29/2026 Address: 20820 S LaGrange Road Job Family Group: Retail Banking Sales & Service Acts as t…

Last received from source 2026-10-06View job

BMO Financial

WhatJobs

Premier Client Specialist

sun prairie, WI

See pay details in description

Application Deadline: 11/29/2026 Address: 1140 W Main Street Job Family Group: Retail Banking Sales & Service Acts as the …

Last received from source 2026-10-06View job