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Regional 911 Intake Solutions

Police/Fire/EMS Dispatcher in Media, IL

media, IL

Check who can apply and the requirements below before continuing.

About this opportunity

Regional 911 Intake Solutions lists this Police/Fire/EMS Dispatcher in Media, IL opportunity in media, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Police/Fire/EMS Dispatcher Opportunities in Media

Police/Fire/EMS Dispatchers help coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, they may process calls and manage radio assignments for several response disciplines.

The role requires an understanding of different response procedures and resource needs. Dispatchers must communicate clearly, recognize changing priorities, and coordinate assistance while staying within their training and assigned authority.

Combined dispatch centers commonly operate every day of the year. Employees may rotate between assignments and work nights, weekends, holidays, and required overtime.

What You May Do

Process requests involving police, fire, rescue, and medical assistance

Verify locations, incident details, and immediate hazards

Apply discipline-specific procedures to prioritize and route calls

Dispatch appropriate units according to approved response plans

Coordinate incidents requiring more than one emergency service

Monitor radio traffic, unit availability, and requests for assistance

Provide approved caller instructions when trained and authorized

Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment. Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

General Conditions of Employment

Meet agency-specific age and employment eligibility requirements

Complete the required background investigation and hiring assessments

Pass additional pre-employment screening when specified

Successfully complete training for each assigned dispatch discipline

Maintain required certifications and authorized information-system access

Follow confidentiality requirements and emergency staffing procedures

Work Environment and Physical Requirements

This position typically involves prolonged workstation duties, headset use, keyboard entry, and monitoring multiple communication channels. Employees may manage simultaneous incidents and hear distressing information. Review the vacancy for essential functions and available accommodations.

Benefits

Eligible employees may receive medical, dental, and vision coverage; retirement benefits; paid leave; employee-assistance resources; and continuing education. Shift differentials, certification incentives, and other provisions vary by employer and position.

How to Apply

Review the official vacancy to confirm the agencies served, required dispatch experience, certification requirements, compensation, documents, and closing date. Apply through the hiring agency’s designated recruitment system.

Prepare for the Police/Fire/EMS Dispatcher Hiring Process

Our independent preparation program helps candidates understand combined-dispatch recruitment and practice relevant assessment and interview skills. It does not replace required certifications, employer training, or the official selection process.

Combined-dispatch hiring-process guidance

Listening, prioritization, and multitasking practice

Resume and application support

Scenario-based interview preparation

Job-search tools and candidate support

Start preparing for Police/Fire/EMS Dispatcher opportunities in Media.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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