About this opportunity
Cathartes lists this Portfolio Operations Manager opportunity in new boston, New Hampshire. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ABOUT CATHARTES
Cathartes is a multi-family real estate developer and owner committed to building high-quality residential communities. With $1.5 billion in investments across the Northeast, Cathartes creates purposeful spaces that promote smart living by developing environments that bring together work-life balance, wellness, sustainability, and community engagement. As our stabilized portfolio continues to grow, we are looking for a hands-on operations professional to help ensure our assets are running efficiently, are well-maintained, and are performing in line with ownership's financial and operational expectations.
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
POSITION SUMMARY
The Portfolio Operations Manager will oversee the day-to-day operations and building maintenance performance of a portfolio of stabilized multi-family assets. Working closely with the Asset Management team, this role serves as the operational link between ownership and the on-site, third-party property management companies — ensuring properties are well-maintained, operating expenses are tracked against approved budgets, and each site is being managed to company standards.
This is an ideal role for a multi-family operations professional who enjoys being in the field, has a strong grasp of building systems and maintenance best practices, and is comfortable holding third-party managers accountable to performance and financial targets.
KEY RESPONSIBILITIES
Operations Oversight
Oversee operational performance across a portfolio of stabilized assets managed by third-party property management companies
Serve as the primary point of contact between the Asset Management team and on-site management teams
Conduct regular site visits and physical inspections to assess property condition, curb appeal, unit turn quality, and overall maintenance standards
Hold third-party managers accountable to company operating standards, policies, and service-level expectations
Identify operational issues or risks at the property level and escalate or resolve as appropriate
Building Maintenance & Capital Oversight
Monitor the physical condition of assets, including building systems (HVAC, roofing, plumbing, electrical), life safety systems, and common areas
Review preventive maintenance programs and ensure they are being properly implemented on-site
Partner with the Asset Management team on capital improvement planning, prioritization, and project tracking
Assist in vendor and contractor selection, oversight, and performance evaluation for maintenance and capital projects
Financial & Budget Management
Track and analyze monthly operating expenses against site budgets across the portfolio
Review monthly financial packages and variance reports prepared by on-site/third-party managers
Flag budget variances, identify root causes, and work with property teams to implement corrective action
Support the annual budgeting process by providing operational input and historical expense trends
Assist in identifying cost-saving opportunities and operational efficiencies across the portfolio
Reporting & Communication
Prepare regular operational and financial performance reports for the Asset Management team and ownership
Communicate portfolio-wide operating trends, risks, and opportunities to leadership
Maintain strong working relationships with third-party management companies to drive collaboration and accountability
QUALIFICATIONS
Minimum of 7 years of experience in multi-family property operations, property management, or asset management, ideally including exposure to stabilized assets
Demonstrated xhqgsiq experience overseeing or working closely with third-party property management companies
Proven ability to manage multiple properties simultaneously, with experience overseeing a diverse portfolio of assets varying in size, age, and market
Strong understanding of building systems, preventive maintenance programs, and capital project execution
Solid financial acumen, including experience reviewing property-level financials, budgets, and variance reports
Ability to build strong interpersonal relationships with site teams, foster a collaborative team-building environment, and influence without direct authority
Excellent organizational and communication skills, capable of juggling varying priorities on a day-to-day basis
Comfortable traveling regularly to properties within the portfolio
Self-motivated, detail-oriented, and able to work both independently and as part of a broader asset management team
Proficiency with property management software (e.g., Yardi, RealPage, Entrata) and Microsoft Excel preferred
Bachelor's degree in Real Estate, Business, Property Management, Construction Management, or a related field preferred; equivalent experience will be considered
Salary Range: $95,000 - $120,000 per year
Worksite address
new boston, NH, 03070, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.