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Portland Senior CS Leader: Onboarding & Adoption

portland, OR

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Job description

A leading technology company is looking for a Senior Manager, Customer Success, based in Portland, OR. This role involves owning the onboarding and activation processes and building a high-performing customer success team. Responsibilities include training operators, driving customer engagement, and enhancing retention and expansion efforts. The ideal candidate has a strong background in Customer Success, possesses excellent communication skills, and is comfortable in a hands-on leadership role. This position requires daily in-office collaboration with cross-functional teams.

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Worksite address

portland, OR, 97204, US

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