About this opportunity
TikTok lists this Post-Purchase Experience & Product Program Lead opportunity in san jose, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
TikTok is seeking aRole in Global E-Commerce’s Governance and Experience to enhance after-sales experiences and drive data-driven product improvements. You will partner with Product, Engineering, Design, and Operations to implement changes and measure impact across the customer journey.
Responsibilities include identifying pain points, translating needs into actionable product requirements, and tracking key metrics to inform ongoing optimizations.
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Worksite address
san jose, CA, 95199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.