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Job description
Description
Power Services Technician
Join our team at theHilton Anatole inDallas, TX -a premier destination for unforgettable meetings, events, and guest experiences.
Company Overview
Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences - combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.
Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.
Job Summary
The Power Services Technician is responsible for providing power distribution load calculations and equipment set and strike, as required. They will also assist with floor operations, including setup, strike and operation of intermediate to advanced technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.
Essential Functions
Ensure all event sets and strikes are completed according to Company SOPs
Assist sales team with load calculation to ensure appropriate power distribution equipment and services are being sold
Ensure the safe set and strike of power distribution cabling and equipment, minimizing trip hazards and the potential for overloaded circuits
Perform tie-ins of third-party electrical distribution equipment (show power)
Operate intermediate technology solutions and troubleshoot if issues arise.
Greet guests/clients before the event and provide clear instructions on how to operate equipment.
Provide continued communication with client to ensure success of all events
Follows through on all client requests
Look for opportunities to enhance client's event
Maintain accurate client event information within the Company's business systems
Review daily invoices with client and obtain client's signature on invoice(s)
Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
Ensure all inventory is in good working order and rental condition
Ensure any lost, stolen or damaged equipment is immediately reported to management.
Ensure inventory is secure from theft and/or damage.
Make sure all Company occupied areas are clean, organized, and up to Company standards
Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking.
Comply with all Company policies and procedures
Other duties as assigned.
Education & Experience
High School Graduate or equivalent
Minimum of two (2) years' experience in the audio visual and/or hospitality industry
Electrical background
Computer proficiency (hardware, software and networking)
Required Skills & Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
Demonstrated advanced technical operational ability
Good working knowledge of computer hardware and software
Planning ability; able to plan prioritize
Strong people skills
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Strong team player orientation
Commitment to best-in-class customer service for internal and external stakeholders
Professional appearance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit at a desk
Stand or walk for long periods, including up and down stairs
Consistently bend and stoop
Use hands to hold, handle, or feel
Reach with hands and arms
Talk, hear and communicate.
Lift up to 50 pounds occasionally
Benefits
Generous time off with PTO, holidays and sick/personal days
401k with a contribution match
Insurances; health, vision, dental and more
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.