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Fox Powersports Peacock

Powersports Service Advisor

baldwin, MI

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About this opportunity

Fox Powersports Peacock lists this Powersports Service Advisor opportunity in baldwin, Michigan. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Fox Powersports has a Service Advisor opening in Baldwin, MI at Fox Powersports Peacock. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships.

nKEY RESPONSIBILITIES

nThe Service Advisor is a trusted Powersports expert that plays an active role in the service lane. As a Service Advisor, you are responsible for selling and scheduling needed service work, preparing, and presenting repair orders, and maintaining customer records. Fox Powersports is looking for a Service Advisor that has Powersports knowledge, strong written and verbal communication skills, and is team focused. If you are ready to put your career in gear, Apply Now!

nKey responsibilities include the following. Others may be assigned.

nnSchedules service appointments.

nGreets customers in a timely, friendly manner and obtains unit information.

nObtains customer and unit data prior to arrival when possible.

nWrites up customer's unit problems accurately and clearly on repair order.

nRefers to service history, inspects unit, and recommends additional needed service.

nProvides a complete and accurate written cost estimate for labor and parts.

nChecks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

nReviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.

nExplains completed work and all charges to customers.

n nSKILLS & EXPERIENCE

nnTwo to four years related experience and/or training; or equivalent combination of education and experience.

nExperience and desire to work with technology to drive an exceptional customer experience.

nExcellent communication, organization, and follow-up skills.

nAbility to multi-task, prioritize, and manage time effective.

nValid driver's license.

n nWHAT FOX MOTORS OFFERS

nnPaid Vacation, PTO, and Holidays

nMedical, Dental and Vision

n401(k) with Employer Match

nFlex Spending

nGroup Life Insurance (Company Paid)

nShort-Term and Long-Term Disability

nSupplemental Life Insurance

nAccident Insurance

nEmployee Assistance Programs

nEmployee Discounts

nWellbeing Program

nGrowth and Development Opportunities

n nAs a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Powersports is sharing our communities passion for riding and active lifestyles by developing our industry leading team who can bring passion to life. Put your career in gear at Fox Motors and apply today!

Worksite address

baldwin, MI, 49304, US

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