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Job description
Practice Coordinator / Medical AssistantWe are seeking a dependable and organized Practice Coordinator / Medical Assistant to support the day-to-day operations of an outpatient healthcare setting in Reno, Nevada. This position combines clinic coordination, staff oversight, patient service, and operational support to help ensure an efficient and positive experience for patients, providers, and employees.The ideal candidate has prior medical office experience, understands outpatient clinic workflows, and is comfortable balancing multiple priorities in a fast-paced clinical environment. Candidates with leadership or supervisory experience are especially encouraged to apply.Key Responsibilities· Coordinate daily clinic operations, employee schedules, and staff coverage.· Provide day-to-day supervision and help ensure team members maintain professional and productive workflows.· Review employee time records for accuracy and approve them within established payroll deadlines.· Monitor patient flow, wait times, feedback, and overall service experience.· Address patient concerns and assist with resolving service-related issues.· Identify workflow opportunities and support initiatives designed to improve efficiency and patient satisfaction.· Coordinate operational aspects of clinical services, including patient access, appointment scheduling, electronic medical records, and medical/office supplies.· Maintain compliance with HIPAA and applicable patient privacy requirements.· Serve as an on-site resource for patients, providers, and staff.· Assist with onboarding and training new team members.· Help ensure the office, equipment, and clinical environment remain properly maintained.· Promptly communicate operational, staffing, patient, or facility concerns to appropriate leadership.· Partner with clinical leadership on employee feedback, performance reviews, and corrective or disciplinary processes when needed.· Travel between multiple sites as required.· Perform additional responsibilities based on clinic needs.Required Qualifications· High school diploma or equivalent.· At least 2 years of medical office experience.· Working knowledge of outpatient clinic operations, patient flow, and scheduling.· Current BLS certification.· Willingness and ability to travel between multiple sites.· Strong written and verbal communication skills.· Ability to use basic workplace technology, including Microsoft applications.· Ability to use or learn an Electronic Medical Record (EMR) system.· Strong organizational skills with the ability to multitask and work independently.· Professional demeanor with strong attention to detail.· Ability to communicate effectively in English and follow written and verbal instructions.· Ability to perform the physical functions associated with the position, including sitting, reaching, stooping, kneeling, crouching, lifting, pushing, and pulling.Preferred Qualifications· Associate degree in a related field.· Active LPN or RN license.· At least 2 years of supervisory experience in a medical office or outpatient healthcare environment.· Previous experience leading staff and supporting clinical operations.Key Skills Required· Medical office and outpatient clinic operations· Staff scheduling and supervision· Patient service and issue resolution· EMR and appointment scheduling· Workflow and time management· Leadership and team communication· HIPAA compliance· Organization and attention to detailWhy This Location?Reno offers access to year-round outdoor recreation, including hiking, skiing, boating, and nearby mountain destinations. The area also features a growing dining and entertainment scene, cultural events, and convenient access to Lake Tahoe. It can be an appealing option for professionals seeking a combination of city amenities and an active outdoor lifestyle.
Worksite address
reno, NV, 89501, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.