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Job description
PRACTICE MANAGER - ALLIANCE FAMILY MEDICINE
Req# 36074
Aultman Health Foundation , ORRVILLE , OH
Aultman Health Foundation
Full Time , Day Shift , 8-5
Legal Entity
Position Summary
The primary purpose of the Practice Manager is the responsibility for overall management of the practices and overseeing the daily operations of the offices as assigned. The practice manager must be prepared to deal with evolving integrated health care delivery systems, technological innovations, an increasingly complex regulatory environment, restructuring of work, and more emphasis on preventive care.
Areas of Oversight Summary
Qualifications
BA/BS in management/personnel or medical related program.
Minimum three years experience in a supervisory capacity
Must have knowledge of computer and must be able to demonstrate that knowledge
Certification in Physician office management preferred
Participate in continuing education courses annually or as required Hospital, certification
Mostly a sedentary job. Considerable walking to consult with coworkers and staff.
High level of stress related to multiple clinical and administrative responsibilities.
Department Qualifications
Skills
Department Skills
PERSONNEL: Supervise all clinical and support personnel
Recruit, hire and fire personnel as needed
Conduct personnel performance and salary reviews
Arrange, schedule and maintain records for personnel schedules, vacations, sick leave, etc.
Prepare payroll
Responsible for rectifying all personnel problems as they relate to other staff as well as office efficiency and effectiveness
Perform annual staff competencies
Update training and training manuals as needed
Determine and change staff assignments and job descriptions as needed
Maintain Job Descriptions
OFFICE: Conduct staff meetings and attend physician and department meetings.
Establishes and implements policies, objectives, and procedures for department.
Reports on department results and outcomes.
Actively seeks ways to improve staff/office performance
Assist with maintaining active and up to date licensing and insurance documents for all physicians
Risk management to include adherence to compliance programs; JCAHO, OSHA, HIPAA, CLIA, and oversee patient safety and patient satisfaction
Maintain Policies and Procedures
FINANCIAL: Maintain records for the annual budget
Review and approve all accounts payable for payment
Review monthly productivity reports and analyze same reports with physicians
Act as liaison between the physicians and Hospital/MSO as needed
Stay up to date on financial impact of government reform programs; Meaningful Use, PQRS, ACO’s, VBP, etc and attest successfully.
BILLING AND COLLECTIONS: Oversee system to ensure accurate posting of charges and payments on accounts
Oversee system for handling aged accounts
Keep updated on billing and coding changes and communicate same to billing staff
Perform / arrange chart audits to monitor for correct coding
BUSINESS SYSTEMS: Investigate new business systems as needed.
Institute new processes related to systems/system changes as needed.
Remain up to date on laws and regulations affecting the clinic business systems
Ensure systems meet government reform requirements
OFFICE FACILITIES: Ensure that office is well maintained
Assist in selecting and ordering needed equipment and supplies
Other duties as requested or assigned
Promotes Aultman RESPECT values to foster a healthy work environment, while maintaining an environment of fairness and inclusivity.
Abide and engage in the Aultman Leadership Promise, ACE. Act - Meet with staff monthly.
Communicate - Share information.
Engage - Include colleagues in change initiatives.
Abide and engage in the Aultman Leadership Values. Live our Mission - Demonstrate and support our mission and values in our day-to-day leadership.
Think Strategically - Understand and communicate the vision and strategy.
Lead with Integrity - Earn and give trust by being direct, truthful and admitting when wrong.
Expect Excellence - Focus , align and build effective teams by attracting and retaining top talent.
Inspire to Make a Difference - Set personal examples of good work ethic and motivation.
Achieve Success - Set goals and motivate the team toward greater commitment to those goals
Working Conditions
Work eight hours a day. This unit requires 24/7 coverage.
Shifts are variable to volume of department. Rotation as needed.
Work weekends and holidays as assigned. Every other weekend and two holidays a year, in a group rotation
Hybrid/WFH schedule available
Lunch periods and breaks are coordinated with other staff members to maintain adequate floor coverage
Cross training in all areas in the department is required.
On call coverage is assigned to cover the department schedule
Staff may be assigned to different locations within the foundation
Travel within a “XX” mile radius is required
Department Working Conditions
Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.
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Worksite address
orrville, OH, 44667, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.