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Children's Healthcare of Atlanta

Practice Manager Primary Care - Cartersville

cartersville, GA

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About this opportunity

Children's Healthcare of Atlanta lists this Practice Manager Primary Care - Cartersville opportunity in cartersville, Georgia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Work Shift

Day

Work Day(s)

Friday, Monday, Thursday, Tuesday, Wednesday

Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Oversees day-to-day operations in one large or two small primary care pediatric practices. Ensures a high-quality patient/family experience. Monitors and improves revenue generation, expense management and operational efficiency of the assigned practice(s). Responsible for implementing system standards and growth of programs/services in assigned practice(s). People leader for practice staff and manages overall scheduling and flow of assigned practice(s).

Experience

5 years of experience in operations with strong financial, human resources, and systems background

Experience in a physician practice setting

Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic

Preferred Qualifications

Master’s degree in Business Administration, Health Administration, or related field

Education

Bachelor's in Business Administration, Health Administration, or related field or at least 7 years of experience in a practice setting with people and/or business leadership experience

Certification Summary

No professional certifications required

Knowledge, Skills, And Abilities

Ability to operate mostly independently

Able to plan and manage time effectively and execute projects to completion with minimal oversight

Demonstrated strategic thinking and problem-solving ability

Strong communication skills and ability to build productive relationships across various levels of the organization

Personal organization and time management

Human relations and teamwork

Personal adaptability and motivation

Listening

Strong communication skills to effectively deal with conflicting views or issues and mediate fair solutions as well as excellent writing skills

Analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories, and concepts and in-depth, cross-functional, experienced-based knowledge

Ability to identify and resolve important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry

Ability to effectively manage employees within assigned practice

Ability to persuade and negotiate with peer level managers on issues and programs that impact assigned practice

Job Responsibilities

Leads the direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.

Parters with nursing and provider leadership on clinically oriented operational issues.

Assesses, identifies, and implements opportunities for additional gains in access, quality, revenue, and expense control.

Provides onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns.

Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.

Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.

Ensures back-end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a practice.

Ensures structure addresses changes in technology, operational processes, and practice needs.

Builds relationships with key stakeholders, communicating progress towards key performance indicators.

Identifies and resolves important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry.

Oversees and directs administrative activities, including current operational policies and procedures and internal/external reports and correspondence.

Maintains open lines of communication and positive working relationships with staff, physicians, and key system partners.

Evaluates and makes recommendations for business development and expansion opportunities.

Oversees implementation of expansion projects.

Maintains professional affiliations and enhances professional growth and development to remain current in changing healthcare trends as relates to management of clinic operations.

Understands and applies management information, concepts, and principles to practice operations, including risk management, compliance, information management, planning, marketing, governance, organizational dynamics, human resources, and financial management.

Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.

Mentors team members to encourage personal and professional growth.

Encourages ongoing skill development by providing opportunities for continued education.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

210 E Felton Rd

Job Family

Practice Operations & Management

#J-18808-Ljbffr

Worksite address

cartersville, GA, 30120, US

Who can apply

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