About this opportunity
Optum lists this Practice support assistant opportunity in chestnut hill, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Schedule: Primary Responsibilities: Serve as a role model and mentor for support staff; assist with onboarding and training Manage complex scheduling tasks, including appointment booking and patient outreach Ensure accurate data collection and reporting, handle follow-up activities and referral tracking Deliver exceptional customer service, resolving escalated issues and supporting patient satisfaction Oversee waiting room operations, verify patient information, and assist with check-in/check-out processes Complete and process forms, prior authorizations, prescription renewals, and other documentation Collaborate with supervisors on coverage and workflow; lead huddles as needed Participate in quality improvement initiatives and special projects Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.