Job description
Our Story
TopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth — owning the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike.
Over the past three years, we've grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed, and execution align. Now we're applying that same discipline and innovation to firm operations, case management, and national scale — intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or accountability.
We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something exceptional, you'll feel right at home here.
The Opportunity
The Pre-Litigation Operations Manager oversees the day-to-day operations of the firm’s pre-litigation team, with primary responsibility for managing Case Managers and their Team Leads and ensuring workflows run efficiently, accurately, and in alignment with firm standards. This role connects both legal teams and operations/performance, ensuring cases move smoothly from intake through litigation while maintaining quality, compliance, and productivity.
What You Will Own
Team Leadership & Management
Directly manage, mentor, and support pre-litigation paralegals and team leads
Assign workloads, monitor performance, and ensure coverage across all teams
Conduct regular check-ins, performance reviews, and coaching sessions
Assist with hiring, onboarding, and training of new paralegals and team leads
Foster a collaborative, accountable, and high-performing team culture
Pre-Litigation Operations
Oversee case workflows to ensure timely progression
Identify workflow bottlenecks and implement process improvements
Coordinate with attorneys to ensure paralegal support aligns with case strategy
Ensure accurate case documentation, reporting, and data entry
Process Improvement & Compliance
Develop, maintain, and refine standard operating procedures for pre-litigation support
Ensure compliance with firm policies, ethical standards, and jurisdictional requirements
Monitor case metrics and KPIs to evaluate efficiency and performance
Implement best practices to improve productivity, quality control, and client service
Process Improvement & Compliance
Develop, maintain, and refine standard operating procedures for pre-litigation support
Ensure compliance with firm policies, ethical standards, and jurisdictional requirements
Monitor case metrics and KPIs to evaluate efficiency and performance
Implement best practices to improve productivity, quality control, and client service
Cross-Department Collaboration
Work closely with intake, medical records, demand, litigation, and settlement teams
Serve as a point of contact for operational issues affecting case flow
Communicate staffing needs, workload trends, and operational challenges to leadership
What You Bring
Required:
5+ years of experience in a law firm environment, with pre-litigation and/or litigation cases
Prior experience managing paralegals or legal support staff required
Strong understanding of personal injury or civil litigation processes (preferred)
Excellent organizational, leadership, and communication skills
Ability to manage competing priorities in a fast-paced environment
Proficiency with case management systems and legal software
Leadership and team development
Process optimization and operational oversight
Strong attention to detail and deadline-driven mindset
Problem-solving and decision-making abilities
Clear and professional communication
Who Thrives Here (Core Values)
We don't hire on resumes alone. We hire for competence, character, and mindset.
Embrace Change: Open to feedback, embracing change, and always asking "what's next?"
Committed: You care deeply, have your teammates' backs, and show up to build something lasting.
No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door.
Ownership: You do what you say, follow through, and treat the business like it's yours.
Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.
What We Offer
Base Salary: $109,900 - $141,100, commensurate with experience
Our job postings reflect the compensation range for the specific market and location of each role. Ranges vary by geography based on local market rates and cost of labor.
Benefits include: Medical, dental, and vision insurance, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave.
Equal Opportunity Employer
We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.
DISCLAIMER: TopDog Technologies, Inc. [TopDog Law, P.A.] [TopDog Law SE, PLLC] ("TopDog") may use artificial intelligence (AI) and automated decision-making tools to assist in screening and evaluating candidates for employment positions, including whether to advance a candidate in the application process. These tools assess job-related qualifications and characteristics—such as work experience, education, and skills relevant to the position as described in the job posting—based on information you provide in your application materials (e.g., resume, application responses, and other submitted materials, if any).
All adverse decisions affecting your candidacy are reviewed by a human member of our Talent Acquisition team before being finalized. AI does not make the final decision on your candidacy.
If you have questions about this notice, wish to request additional information about how AI was used in a decision affecting you, wish to request correction of inaccurate data, or need a reasonable accommodation that is required by law regarding TopDog Law's use of these tools, please contact:
Talent Acquisition Department | [
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.