About this opportunity
Zoom lists this Premier Enterprise Tech Support Engineer (Remote) opportunity in salt lake city, Utah. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Zoom is seeking a Tier 2 Technical Support Engineer in a primarily remote/hybrid role supporting Premier customers. You will resolve complex network and video conferencing issues, analyze logs and captures, and coordinate with escalations to keep critical meetings running smoothly.
The ideal candidate has 5+ years in technical support, deep knowledge of UDP/TCP, VPN, firewalls, and hands-on experience with Zoom, Teams or Slack at an enterprise level.
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Worksite address
salt lake city, UT, 84193, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.