About this opportunity
Zoom lists this Premier Enterprise Technical Support Engineer opportunity in augusta, Maine. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Zoom is seeking a Tier 2 Technical Support Engineer to serve Premier customers with a focus on resolving complex issues and guiding platform usage. This role emphasizes email-based ticket work and direct conversations with high-value accounts in a collaborative team environment.
The ideal candidate has 5+ years in technical support for enterprise customers, solid network troubleshooting skills (UDP/TCP, packet captures), and hands-on Zoom or video conferencing administration experience.
#J-18808-Ljbffr
Worksite address
augusta, ME, 04338, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.