About this opportunity
Zoom lists this Premier Tier 2 Tech Support Engineer (Remote) opportunity in honolulu, Hawaii. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Zoom is seeking a Tier 2 Technical Support Engineer to support Premier customers with high-level technical issues. You will resolve inbound cases, analyze network problems, and contribute to documentation while maintaining strong communication with customers.
Ideal candidates have enterprise support experience, deep networking knowledge, and the ability to work in a hybrid, flexible environment in EST. Join a collaborative team focused on customer outcomes.
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Worksite address
honolulu, HI, 96814, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.