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The Standard

Premium and Billing Specialist

portland, OR

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Job description

Join The StandardThe next part of your journey is right around the corner — with The Standard.A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?Job SummaryThis role is responsible for performing routine and complex accounting functions to ensure accurate financial reporting and premium disbursements. The position focuses on Guaranteed Standard Issue (GSI) and individual disability insurance premium application and billing services, including payment processing, reconciliation, and customer communication. The Billing Specialist will manage transactions across multiple systems, maintain compliance documentation, and build strong relationships with internal and external stakeholders.* This position requires availability to work a schedule of 7:00 a.m. to 4:00 p.m. PSTKey ResponsibilitiesInput and reconcile premium payments in ID3 systemResearch and process accounting transactions and adjustmentsManage wire transfers, cash clearing, and inter-company paymentsCommunicate with policy owners, brokers, MGAs, and internal teamsMaintain billing documentation and support financial reporting complianceSkills and Background You'll NeedEducation: High School Diploma or equivalent required. Associate's degree with advanced coursework in accounting preferred.2+ years customer service experienceExperience with general accounting principles and financial systemsStrong billing and reconciliation experienceAdvanced spreadsheet and PC skillsStrong communication and problem-solving skillsKey Behaviors of a Successful CandidateDriving Success: Acts with urgency, pursues ambitious goals and shows resilience in the face of obstacles and setbacks.Adaptability: Sees possibilities in changing circumstances, accepts and understands change and alters behavior as necessary.Customer Focus: Understands and anticipates both internal and external customer needs and develops customer-inspired solutions that exceed expectations.Why Join The Standard?We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributionsAn annual incentive bonus planGenerous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenureA supportive, responsive management approach and opportunities for career growth and advancementPaid parental leave and adoption/surrogacy assistanceAn employee giving program that double matches your donations to eligible nonprofits and schoolsIn addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.Salary Range: 23.56 - 31.49Positions will be posted for at least 5 days from original posting date.

Worksite address

portland, OR, 97201, US

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