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Job description
CLEAR is seeking a Manager, Member Care for Premium Experience and CLEAR1 in New York to lead the end-to-end digital member experience across high-touch channels.
You will coach Team Leads and Specialists, define SLAs, partner with Product and Engineering, and scale operational excellence through data-driven insights.
This role drives customer satisfaction and retention while aligning with business goals.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.