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Job description
Concentrix is seeking a Principal Architect for the Google Cloud CX stack, focusing on Gemini Enterprise for CX and CES. You will lead the technical design of innovative customer engagement solutions and bridge AI strategy with contact center infrastructure, collaborating with customers and Google partners.
Responsibilities include consulting on major CX projects, architecting Gemini-enabled workflows, and ensuring scalable, secure deployments aligned with best practices.
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Who can apply
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