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Job description
Software Resources seeks a Principal Engineer I to lead contact center technology and operations initiatives for a major bank. This role focuses on delivering safe, secure, compliant, and reliable solutions across Genesys Cloud and related platforms.
Expect to guide architecture, supervise cross-functional teams, and drive CX improvements in a dynamic banking environment. 4 days per week on-site with Fridays remote; opportunities to influence processes, governance, and automation while
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.