About this opportunity
Mastercard Inc. lists this Principal Product Manager - Technical opportunity in o’fallon, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary Principal Product Manager - Technical Providing Innovative, Secure, and Reliable Switching Solutions is the lifeblood of Mastercard Core Products, we are currently seeking a passionate, collaborative, and experienced Principle, Product Manager Technical to join the Switching solutions program. Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels? Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems? Are you a leader who inspires the team to think “out of the box” and effectively communicates across all levels of the organization? If this describes you, Mastercard wants to talk to you about joining our Squad.
Overview
Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
Collects and shares user stories with engineering teams
Acts as the voice of the business customer and accountable for the platform services
Identify short-and-medium-term risks to platform product development and segment adoption, while proposing solutions to address them
Continuously monitors feature development and associated defects at the platform product level
Use data to make decisions
Continuously monitor and analyze key performance indicators on the organization’s score card and move them in a positive direction
Makes trade-off decisions on multiple platform products in a portfolio
Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
Manage escalations, assess the alternative to resolve (path to green) and builds a plan for resolution
Own and deliver on post-launch reviews and customer feedback, drives the associated actions, and incorporates feedback into the future launch plans
Shares best practice with other Mastercard teams
Engages with business customers to identify key platform product issues; solicits feedback on platform product roadmap
Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
Oversees team-wide product operations, leads junior PM-Ts who may own individual components, and coordinates team-wide improvement goals
Represents Mastercard with external stakeholders for escalations and during strategic roadmap discussions
Drives adoption of existing platform products into multiple marketplaces (in some cases simultaneously) with minimal engagement from leadership
Identifies meaningful components of competitive analysis that informs decisions for the platform product portfolio and roadmaps
Identifies innovations and leads test and learn experiments that create platform products that increase customer value of the platform product roadmap
Participates in customer research with the business to gain end-to-end real-world understanding of customer needs and platform product value
Responsibilities
Sets the vision and direction for the platform design of assigned products
Exhibits expertise across multiple platform products
Builds tight connections to resources to drive overall strategy and teams inside your organization while influencing those outside your organization to deliver the expected results
Identify short-and-medium-term risks to platform product development and segment adoption, while proposing solutions to address them
Continuously monitors feature development and associated defects at the platform product level
Use data to make decisions
Continuously monitor and analyze key performance indicators on the organization’s score card and move them in a positive direction
Makes trade-off decisions on multiple platform products in a portfolioUses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
Manage escalations, assess the alternative to resolve (path to green) and builds a plan for resolution
Own and deliver on post-launch reviews and customer feedback, drives the associated actions, and incorporates feedback into the future launch plans
Shares best practice with other Mastercard teams
Engages with business customers to identify key platform product issues; solicits feedback on platform product roadmap
Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
Oversees team-wide product operations, leads junior PM-Ts who may own individual components, and coordinates team-wide improvement goals
Represents Mastercard with external stakeholders for escalations and during strategic roadmap discussions
Drives adoption of existing platform products into multiple marketplaces (in some cases simultaneously) with minimal engagement from leadership
Identifies meaningful components of competitive analysis that informs decisions for the platform product portfolio and roadmaps
Identifies innovations and leads test and learn experiments that create platform products that increase customer value of the platform product roadmap
Participates in customer research with the business to gain end-to-end real-world understanding of customer needs and platform product value
Experience
Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
Ability to use hard data and metrics to back up assumptions and develop business cases
Proven ability to lead in a matrix environment
Demonstrated ability to operate with complete independence and autonomy
Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
Experience with XP, TDD and BDD in the software development processes
Proven track record of data driven decision making and applying continuous improvement methodologies across teams
Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
Demonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization
Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.
In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact (emailprotected) and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.
Mastercard benefits for full time (and certain part time) employees generally include:
insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
and many more.
Mastercard benefits for interns generally include:
56 hours of Paid Sick and Safe Time
jury duty leave
and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $156,000 - $265,000 USD
Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.