About this opportunity
United States Senate Sergeant at Arms lists this Principal Systems Engineer #628 opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Principal Systems Engineer #628
Target Hiring Range: $155,000-$170,000
Department: Chief Information Officer
Posting Date Range: 9/23/2026 - Until Filled
Pay Grade Range: $ -$
Work Hours: 8:30am-5:30pm
FLSA Status: Exempt
Remote Work Status: Remote
All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval.
The Senate Sergeant at Arms does not pay for relocation expenses.
This vacancy announcement closes at 11:59pm EST. Late applications will not be accepted.
JOB OVERVIEW
Job Description
Target Hiring Range for this position is:$155,000-$170,000
The Sergeant at Arms is seeking a Principal Systems Engineer to join our Enterprise Systems department. In this role, you will plan, analyze, test, install, troubleshoot, and maintain the integrity of a communications and collaboration enterprise environment. Work involves engineering and escalation support for existing communications systems and services within the campus and wide-area network. The position is also responsible for providing escalation support for the Integrated Operations Center (IOC) for troubleshooting telephony, fax, voice, voice mail, and call statistics.
The successful applicant must be able to work independently and be an effective team member. The position requires solid analytical and technical skills and the ability to learn new technologies quickly. The ability to manage multiple tasks and projects is a must, and effective verbal and written communications are necessary.
Key Accountabilities / Essential Job Duties
Contributes to the section's work effort in responding to incidents from other sections, including the help desk.
Supports tasks that may include helping to develop standard operating procedures, assignments, and coordination of work efforts to address issues.
Assists users with computer needs such as installing and configuring software and hardware on their PCs; troubleshoots problems with user systems.
Provisions new accounts for users.
Supports the section's work effort to develop processes and procedures to streamline the resolution of issues.
Provides technical support for Senate information technology or telecommunications services, systems, hardware, software, and storage solutions to users; supports Senate offices, contract support vendors, and other technical staff in troubleshooting and managing the various Senate environments.
Maintains and monitors LAN/WAN and SAN operations and solves LAN/WAN and SAN application problems; installs, integrates, customizes, enhances, troubleshoots, and tests LAN and SAN hardware and software.
Assists in installing, upgrading, customizing, tuning, and maintaining databases for optimal performance and availability; assists in developing, testing, and implementing database stored procedures, functions, triggers, views, and packages.
Conducts acceptance and integration testing; assists vendor systems implementation by troubleshooting related system issues affecting Senate users.
Analyzes, designs, develops, implements, and maintains applications to meet the needs of Senate users; assists with product evaluations and implementation.
Attends internal training provided by subject matter experts to understand operational tasks, documents support needs, and shares the information within the assigned section.
Other duties, as assigned.
JOB SPECIFICATIONS
Required Education: High School Diploma/ GED.
Other Duties/ Responsibilities
Participates in on-site and on-call rotation.
Required Work Experience
Eight to ten years of relevant work experience(GED), six to eight years (Associates), four to six years(Bachelor's), two to four years (Master's).
Required Special Skills/ Knowledge
As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
Provides long-range strategic planning activities for the Senate in the areas of information technology or telecommunications hardware, software, storage solutions, and networking systems; monitors the impact of technological developments; identifies emerging technologies.
Provides expert-level technical support on Senate hardware, software, storage solutions, and network systems to vendors, other technical staff, and other divisions and departments; resolves critical and complex systems, applications, storage or communications performance problems.
Serves as project manager on assigned projects; plans, assigns, directs and coordinates work efforts; develops project plans, timetables and staff assignments.
Customizes, tests, recommends and configures operating and network systems and software platforms; monitors, evaluates and resolves hardware/software configuration system performance problems; recommends third party software on other operating systems.
Desired Qualifications
Expert-level experience managing enterprise Cisco contact centers and telephony applications.
Expert-level implementation and support of complex Cisco IPT solutions with CUCM, Cisco Unity Connection, UCCE, and Voice Gateways using SIP protocol.
Extensive knowledge and troubleshooting ability of
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.