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Job description
Overview
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
Create highly complex Test Plans while following established Navy Federal Test Standards
Perform highly complex analysis of test results, and present recommendations, potential alternatives, risks, and downstream impacts to all stakeholders
Ensure clear, concise, and expert communication including progress reports, test plan and test case documentation, root-cause defect reporting, risk identification, and team impediments to facilitate an accurate understanding of testing activities
Coordinate and perform testing of complex systems during System Integration and End-to-End testing phases
Participate in highly complex System Development Life Cycles activities utilizing Scrum and SAFe agile best practices
Participate in sizing and estimation for highly complex projects and changes
Serve as subject matter expert and mentor to peers
Create and update complex manual test cases within the approved and appropriate test tool(s)
Build complex manual test cases with automation in mind by following established test management standards and best practices
Execute existing highly complex automated test scripts
Update highly complex automation test cases while trouble shooting errors
Perform failure analysis utilizing tools such as Xpath troubleshoot web element issues
Work with DevSecOps to develop test automation using NFCU's DevSecOps Test Automation Low Code Framework, ensuring adherence to established policies and best practices; troubleshoot more complex errors within automation scripts
Develop test automation that meets audit traceability requirements by integrating required test artifacts into Azure DevOps and complying with DevSecOps CI/CD standards
Create all required documentation (test results, knowledge articles, sign-off, etc.) following Navy Federal Testing Standards, tools and templates
Document highly complex defects/bug and follow established defect/bug lifecycle procedures and policies
Perform advanced root cause analysis for identified defects/bugs, provide detailed documentation and insights to developers for solutioning Collaborate with peers, Developers, business partners and all other stakeholders to ensure business needs are communicated, documented, and satisfied
Perform analysis related to changes in policies, procedures, and products; determine downstream impacts on testing
Analyze and identify complex processes or technology improvement opportunities, provide recommendations to include risk considerations and downstream impacts
Provide recommendations related to testing practices to facilitate process optimization
Participate in project and product team meetings, collaborating and contributing while maintaining line of sight on goals and objectives
Qualifications
Expert technical skills working with various software programs
Expert knowledge of testing tools, dependent on the project/product
Working knowledge of various database types and SQL skills required to query test related databases
Advanced knowledge of Test System Management tools including Azure Boards, Azure Test Plans, and Micro Focus ALM
Working knowledge of NFCU Test Automation Low Code Framework components including Gherkin, Cucumber, web element locators, xpath, HTML, CSS, Git version control, Selenium, and Azure Pipelines
Working knowledge of API testing using Postman Pro
Advanced knowledge of NFCU systems and environments including mainframe, on-premise, and cloud hosted applications
Expert research, analytical, and problem-solving skills
Expert written and verbal communication skills
Expert knowledge of testing processes including test planning, test execution, and defect management
Ability to handle fast-paced work environment with tight deadlines
Extensive experience working and participating in cross-functional, multi-dimensional teams and projects
Ability to work independently and in a team environment
Expert knowledge of the Software Development Life Cycle
Expert organizational, planning and time management skills
Expert skill communicating with all levels within an organization
Expert skill presenting findings, risks, conclusions, alternatives, and information clearly and concisely
Expert skill exercising initiative and using good judgment to make sound decisions
Expert knowledge of Navy Federal's services, products, and functions
Extensive experience working in an IT environment
Expert knowledge of Navy Federal business processes and applications
7-10 years of experience in technology testing
Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
Bachelor's Degree in Computer Science, Information Systems, a related field or the equivalent combination of education, training or experience
Desired Qualifications
ISTQB Foundation level certification (CTFL)
ISTQB Advanced certifications (Agile Tester, Test Analyst/Test Manager)
ISTQB AI testing certifications (AI Testing, Testing with Generative AI)
ISTQB Test Automation Engineer
DevOps Institute DevOps Foundation (DOFD) certification
Additional Information
Hours:
Monday - Friday, 8:00AM - 4:30PM
Location:
820 Follin Lane, Vienna, VA 22180
5510 Heritage Oaks Drive, Pensacola, FL 32526
141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling . This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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Worksite address
winchester, VA, 22603, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.