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Xerox

Print Production Operator - Oshkosh, WI

oshkosh, WI

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Job description

Job TitlePrint Production OperatorJob DescriptionThe Print Production Operator plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction. Primary responsibilities include:Operating office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensuring optimal performance.Performing mail handling duties including sorting, scanning, distribution, and package tracking.Supporting document preparation, printing, and finishing (e.g., stapling, binding, laminating).Maintaining accurate logs and documentation for billing, meter reads, and production jobs.Ensuring compliance with Service Level Agreements (SLAs) and promptly escalating issues.Monitoring supply inventory and performing replenishment as needed.Delivering excellent customer service and acting as a key daily contact for client interactions.Using Microsoft Office tools and internal systems to complete administrative and reporting tasks.Skills and qualifications:Strong interpersonal and communication skills.Ability to multitask and manage priorities in a fast-paced environment.Functional knowledge of Microsoft Office (Word, Excel, Outlook).High attention to detail and organization.Ability to work independently and problem-solve operational issues.Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).Education and experience:High School Diploma or equivalent required.1+ year of experience in customer service or operations support preferred.Training on Xerox systems and equipment will be provided.

Worksite address

oshkosh, WI, 54901, US

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