About this opportunity
Back to You Rehab, PLLC lists this PRN Physical Therapist opportunity in canton, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Physical Therapist - Love your job at last!
nIncredible opportunity to work among Detroit's only Osteopractic Physical Therapy Team, awarded the national clinic of the year by the American Academy of Manipulative Therapy and mentored by a fellowship-trained manual therapist who is one of the most skilled dry needling therapists in the state. We utilize a team approach, nurturing environment, and employee-centric mentality that allows for personal growth and becoming part of a culture that you will enjoy being a part of.
nAre you ready to do work that matters for a company that values you? Are you looking for that culture-fit that has you pinching yourself everyday you get up for work, because you love your role in making a difference in people’s lives? We’re “Back to You,” and we think that work should be fun, your contribution should be recognized, and your happiness directly translates into a better bottom line for our company, and a better experience for our patients.
nHow about you?
nAre you confident, reliable and resourceful? Do you have lots of energy, a great work ethic, EXCEPTIONAL organization and communication skills? Do you have the ability to serve as part of our family and care for our patients as if they were family as well? Do you have a Physical Therapy license in the state of Michigan?
nIf so, keep reading…
nBut before you spend too much time, here are the essential requirements for this opportunity of a lifetime:
nExceptional organization and communication skills
nLoads of common sense
nTalent to build and maintain relationships with patients
nAbility to encourage patients
nWarmth
nEmpathy
nSuperior listening skills
nAnswer finder and problem solver
nTimeliness
nWe are a nationally recognized, fun, cutting edge, Physical & Occupational Therapy office, looking for an Team Player who is a highly efficient, highly motivated, resourceful, results-oriented person, with a sense of humor and tons of empathy for patients in pain. We are looking for someone to join our family, not just our team.
nWe want a full-time, long-term, Physical Therapy Clinic Director Superstar who can provide support to us as we solve medical mysteries and treat difficult diagnoses in patients who feel hopeless and overwhelmed because conventional medicine has failed to find a cause or cure for their symptoms. Based on performance, your role will rapidly grow within our company to include hybrid clinical & admin roles, more responsibilities, and higher pay, if you so desire. We help our patients (and our staff) become “Fully Functional”. Being Fully Functional, means being your most healthy, productive, satisfied, joy-filled self. Qualified applicants must enjoy learning, being stretched to grow, and will ultimately be an integral part of all our operations.
nHere is a short list of other “must-haves” that you should possess to apply for this position:
nn Be warm, friendly and empathetic – many of our patients have often been in pain for years and are in search of an ally, a guide who can finally figure out what is causing their symptoms and help them become fully functional and pain-free. As a Physical Therapist and Clinical Director Superstar you are one of the initial patient contacts with “Back to You.” Our patients (and staff) are our family and we treat everyone with respect and care. As the first doctor that many of our patients see in our clinic, you are our “brand ambassador” and are the starting point for their healing. This skill is vital. It is non-negotiable. It is a natural talent that reflects an applicant’s entire persona and beliefs. It is a non-teachable skill and our first test of applicants when determining who will be a good fit.
n Be a leader – You must have the ability to constantly establish and maintain rapport with your team, guide the flow of the clinic, grow the clinic volume (the more it grows, the more bonuses you'll make), participate in marketing events, mentor your team, ensure the success of your clinic and your patients, and communicate with the company. The clinic can become busy and multi-tasking is a vital skill. That being said, we have systems in place that allow us to help one another if one area of the practice gets unusually busy. We all pull together and you will never hear someone say “that’s not my job” when someone needs help.
n Have Excellent & Professional Communication Skills – You must be able to respond professionally in person and on the phone to patients from across the Metro Detroit area, and have the ability to accurately document, effectively bill, collaborate with the scheduler to ensure patient adherence to the plan of care, problem solve, and adjust your staff as needed for growth and replacement. You must be able to find solutions to help our patients and our organization.
n Be Highly Attentive, Pro-active & Resourceful – You must be alert and anticipate patient and staff needs. We pride ourselves on being the doctors who actually listen to patients. We expect our staff to do the same. Strive for the best evidence-based practices and implement the most cutting-edge approaches and techniques so that your patients and staff can benefit from your knowledge and skill set.
n nAre we a good fit so far?… If YES, keep reading….
nHere’s something you should know: As a team member of our team, it’s helpful if you have some of the following experience: working in a medical office or hospital, organizing events, working with elderly or the disabled. Why? Because the traits that allow you to succeed there (empathy, attention to detail, care for patients who are in pain, organizational skills, etc.) will help you thrive here.
nDo you also possess these qualities below?
nn Team and/or Leadership Experience – If you have leadership experience, please notate it in your inquiry. We find that people who’ve played on sports or other types of teams, or who have had significant leadership experience understand how to play their role, how to pitch in wherever is needed, and have a Whatever It Takes attitude.
n Customer Service Experience – If you have experience in busy restaurants, retail, or high-level customer service, please notate it in your inquiry. We often find this type of person has received exceptional training, as well as an understanding of what it takes to maintain high levels of service and personal organization.
n Positive Mental Attitude – We are all a family and really enjoy our time at work with one another because we are all on one mission to help our patients recover and get their lives back. A positive mental attitude, even when things don’t always go your way, is a vital requirement. Changing people’s mindset is the first step in healing and it has to come from the staff first.
n nWhat’s In It For YOU?!?!
nWorking with our Doctors (and their team) would be the single most useful education you could get. You’d literally be getting paid to learn, and contribute value in the form of your ideas, positive energy and organizational efforts. You’ll be exposed to concepts that you’ve only read about in health and wellness magazines...and you will hear how they operate to help patients heal. Our therapists are fellowship trained, osteopractors, managers, clinical specialists, PT school educators, and experts in their craft.
nFor example, you will be mentored in differential diagnosis to determine the root causes of pain/dysfunction and the possibility of recovery in seemingly hopeless cases. You will learn about cutting edge testing and therapies unavailable anywhere else in the state. You will also learn about natural methods to help people get and stay healthy including nutritional supplements and body therapies. Research-based dry needling, cupping, body tempering, spinal & extremity manipulation, IASTM, and much much more! Holy cow! Where would you ever learn that in school? :-)
nIn a typical medical office setting you may end up dealing with an endless sea of paper, boring tasks, unattainable performance measures, without getting to spend quality time with your patients and make a difference (our patients receive at least 30 minutes of manual therapy). Our whole team participates in the healing process and you will learn to experience patient victories as your own.
nAnd much, much more…
nStill interested? … Good! Here’s your next step:
nPlease apply by pressing the “apply here” button on Indeed or the recruiting site you discovered us on.
nBEFORE taking action, go to make sure our philosophy fits your own. We want to focus our time only speaking with people who are serious and meet the essential requirements. You will also find our story there under the ‘about’ tab.
nLocation: Canton, Royal Oak and Saint Clair Shores, Michigan. You MUST have reliable transportation and be early or on time for work. Being on time is also non-negotiable. This position is as needed to cover sick days, vacation or provide extra coverage
nCompensation: Compensation depending on experience and qualifications (we pay at least 10% more than the average in the industry and have a 300% better work environment). We also have regular reviews with the potential for raises and bonuses. We have an IRA with matching and paid holidays and vacation.
nWe look forward to meeting you and learning how you can contribute to the growth of our amazing company.
n*** If we feel that you may be the right person for the job, we’ll be in touch in 3-4 days (or sooner). Positions like this don’t come around very often, so we typically have many applicants for our positions. As a result, the hiring process in our organization involves several steps. Each is designed to make sure we find the perfect person. We value superior communication skills, problem solving, timeliness, and attention to detail as all are required of our team. Subsequent steps in our hiring process will measure each of these skills before we narrow candidates down for interviews.
nOversee Patient Care and Documentation
nCompletes Evaluation, Progress Note, Treatment, Discharge
nEvaluates all patients referred for physical therapy
nCompletes Progress Notes at a frequency determined by their insurance carrier
nCompletes documentation via EMR
nPrepares and submits clinic reports via EMR, assuring confidentiality and following all HIPAA guidelines to include initial evaluations and summaries, daily treatment notes for all patients seen that day under his/her care, progress reports to referring physicians and agencies, discharge reports and summaries, special reports and daily attendance records and summaries
nFile patient incident reports when needed
nAdmin to scan document into patient chart
nConfers with persons most closely associated with the active management of the patient and to keep them informed of any additional patient needs, treatment modifications and/or progress
nExample: case managers, attorneys, social workers, surgeons, etc.
nTreats patients of all ages, race, creed, gender, culture, socioeconomic background, and disability without bias or prejudice
nRespects and understands the patient's right to treatment and right to involvement in treatment decisions
nPractices ethical responsibility based on the cultural, ethnic and religious beliefs of the patients served and applicable law
nExcels in the area of customer service; Monitors and trains this expectation to staff
nEfficiently and accurately uses and teaches technology used in the office, and any software required to complete his/her job or as required by management
nRoutinely completes all of HIPAA Privacy and Security training as required by B2Y management team and ensures compliance to these privacy policies within their clinic
nReaches out to patients for conflict resolution when needed
nCD may also enlist the help of COO for patient conflict resolution when needed
nManages the employees listed directly underneath in Organizational Chart
nIncludes Admin, clinical staff, techs, and/or students
nADP Time and Attendance Supervisor
nApprove employee timecards in ADP
nTimecards must be reviewed for accuracy and approved at end of pay cycle in preparation for payroll
nManage employee schedule for assigned clinic location
nManage/approve employee time off requests, ensure employees find appropriate coverage when taking time off, etc
nCoordinate with other clinic CD’s if necessary when making schedule adjustments and finding coverage
nCD’s may opt to have employees “swap roles” if absolutely necessary in order to cover a shift
nExample: In the event of admin absence, PTA can cover as tech and tech covers the front desk
nCD may decide no extra coverage is needed in the event of a slow schedule
nCD may choose to send home extra staff in the event of a slow schedule
nAttempt to address and resolve any employee issues as they arise
nHR related concerns can be directed to the HR Department
nAny other concerns/issues that cannot be resolved should be brought to the COO
nDocument any employee incident(s) when necessary in order to be reviewed later during an employee performance evaluation
nAttempt to address and resolve any issues as it relates to COVID-19
nStay current with the guidelines/recommendations for outpatient healthcare facilities within your clinic’s county
nie: reach out to the county’s health department for update information and/or changes
nCommunicate any updated information and/or changes to upper management
nCommunicate to the CEO and COO any updates and/or modification requests to the clinic’s COVID-19 policies and procedures as they arise
nCDs and upper management should work in collaboration to develop and implement the best practices as it relates to navigating COVID-19
nCEO has final say regarding which policies and procedures will be implemented and/or discontinued as it relates to COVID-19 to ensure the cohesiveness between all clinics
nAssist with employee recruitment
nPost job positions on Indeed (your B2Y email is affiliated with our company account)
nReview resumes
nComplete phone screens for potential candidate(s)
nConduct Interviews
nschedule interviews in collaboration with the admin during; blocking off the schedule if necessary
nConsider having other team members assist with interview when appropriate (ie: tech or admin) to help determine the candidate’s overall fit within the team dynamic
nCD may delegate any/all recruitment tasks to the admin or tech when necessary
nCD does not offer a job or make any hiring decisions
nCD forwards their top candidate selections via email to the CEO and CCO
nCD includes information such as CV, name, phone number, email, rate of pay (if discussed), preferred schedule, locations they will work at, and any other pertinent information.
nCEO to contact candidate, negotiate rate of pay, and making hiring decisions
nCCO will initiate onboarding and determine training schedule
nNew hires are provided with training checklists from the CCO during their initial onboarding that the CD should “sign off on” at the completion of training to signal that the new hire has successfully completed their training.
nForward completed training checklist to CCO
nProvide any additional guidance/mentorship to new hire if necessary
nAssist with employee dismissal
nWhen giving notice, staff should be instructed to alert their supervisor
nCD immediately alerts the CEO, CCO, and COO when an employee gives notice
nBegins the recruitment process to replace the staff member that is leaving ASAP
nCollect any company property from employee (ie: office key)
nMay choose to plan a “going away” event if necessary
nMay delegate tasks to admin and techs
nCD coordinates an exit interview between the employee and HR Department to occur on employee’s last day
nConduct Employee Performance Reviews
nConducts biannual employee performance reviews in collaboration with the COO
nCOO to maintain the performance review tracker
nCOO alerts the CD when an employee performance review deadline is approaching
nCOO arranges and schedules performance review
nCD completes the performance review (COO may attend if requested)
nCOO forwards completed documentation to CEO/CCO to be uploaded to employee’s ADP profile.
nCOO updates performance review tracker
nCD/COO have the option to enlist the help of our HR Department: Carolyn Bisby when conducting performance reviews if needed
nDisciplinary Action
nNotify CEO/COO and HR department if performance review reveals the need for any disciplinary action
nFollowing the guidance of HR department, CD/COO to communicate what disciplinary action is to be taken
nAdheres to and promotes B2Y policies, procedures, and core values:
nn Patient First Approach
n Positive Attitude
n Internal/External Education
n Team Approach
n Ethical Pride
n nEnsure employees are exhibiting professionalism
nTV’s are for patient use only - CD’s are to ensure that staff are not watching TV but are engaged with patients and staying busy when on the clock
nEmployees should be focused on and interacting with patients when they are present in clinic
nNo cell phone use in front of patients
nEnsure employees look professional and abide by the uniform policy
nEnsure employees are utilizing safe and sanitary practices
nHand sanitizer in between patients
nCleaning mats, equipment, and linens between use, etc
nEnsures clinic maintains a warm, friendly and welcoming relationship with all patients, B2Y staff, all medical and non-medical professionals, vendors and visitors
nMaintains a clinical atmosphere that coincides with B2Y core values (mood, vibe, artwork, energy, and flow)
nBest efforts to keep clinic morale high
npromote a positive, fun, and inclusive working atmosphere within the clinic
nCelebrate employee birthdays and/or special occasions is encouraged but not required
nProvide feedback and suggestions to improve clinic for patients and employee to the COO
nManages the overall efficiency of daily clinic operations
nMaintains a patient treatment schedule consistent with the needs of the clinic, adjusting hours of operation and staffing as appropriate
nCommunicate/coordinate any schedule adjustments to the front desk admin ASAP
nExhibit best efforts to maintain productivity standards (Kept Promise Indicators/KPIs)
nEnsures that staff are completing their job tasks and staying busy
nDelegates tasks to employees when needed and directs the work flow of daily operations within the clinic
nOversee the arrival of packages to the clinic
nAny package that is delivered to the clinic is for clinic use and may be opened immediately
nMay delegate admin/tech to open package and distribute/assemble contents
nEnsure that the boxes are broken down and delivered to the recycling bin
nKeeps the clinic open and functional during the posted hours of operation
nIn the event of weather, power outages, and/or other unforeseen circumstances, the CD must make best efforts to keep clinic open
nClosing the clinic in the event of an unforeseen circumstance requires approval from the CEO
nPatients, staff, and upper management should be notified of any last minute approved closings
nAdmin to post notice on company social media
nSend out a “patient broadcast’ message via Kareo Engage to all patients scheduled
nEnsures that the clinic is neat, organized, and clean
nOversee that the tech is completing their cleaning and re-stocking tasks, etc
nEnsure that the cleaning, hydrocollator, and bathroom logs are regularly completed
nNotify the COO if the clinic requires any additional cleaning
nWorks directly with Front Office Administrator to ensure proper protocols and procedures are followed by the clinic
nCompletes all reporting directed by senior management within time frame given
nImmediately communicates any changes from clinic normal operations to COO, including but not limited to: facility maintenance issues, IT related issues, weather, changes in hour of operations, staffing, incident reports, and disciplinary actions
nAddresses any technical, mechanical, and/or building issue that may arise
nWork in collaboration with the admin to address any issues
nCollaborate with the COO if needed
nUtilize the “what to do in case of emergency” information contact sheet for a list of important contacts
nCommunicate the problem and solution being implemented to the COO/CEO. Any expenses over $100 require pre approval from CEO
nDetermine when purchases are necessary for the clinic using company card
nPurchases over $100 require pre approval from CEO
nCollaborates with the COO and Front Office Administrator to ensure the clinic excels in scheduling, billing, EMR core functions
nCollaborate with administrative personnel and billing team when necessary to ensure ethical, accurate, and best billing practices
nEx: knowing insurance limitations in regards to units allowed per visit, total units allowed, corresponding to billing team inquiries in our EMR
nEx: willing to add last minute evaluations same day
nEx: coding and charging appropriate units relative to duration CPT code is delivered
nProvides leadership and guidance as a clinical educator
nRemains flexible in regards to clinic hours and schedule
nAny scheduling changes and time off should be reported to the COO
nUtilize the employee roster to find coverage for days requesting off
nTime off to be approved by the COO → CEO
nWorks to ensure proper procedures are followed as related to clinical mentorship program and student programs; Must also be a clinical mentor
nSeeks out learning opportunities, stays relevant with current evident in treatment approaches, and exercises the most evidence-based interventions
nAvailable on-site to coach and develop staff, answer questions, deploy new work initiatives as directed by upper management
nSupports the clinic and clinical staff and occasionally assumes these responsibilities in their absence
nParticipates in regular leadership meetings, lunch and learns, and attends any training as requested / approved by senior management
nLeadership meetings are every other Monday from 12:30pm - 1:00pm via TEAMS
nCoordinate, organize, and alternates hosting Lunch and Learn Meetings
nLunch & Learn Meetings are held the last Monday of every month (unless a holiday it will be the week prior) from 12:00p-1:00p
nEach location will alternate organizing and implementing the Lunch & Learn Meetings
nie: Canton hosts month 1, Grosse Pointe hosts month 2, Royal Oak hosts month 3, Canton hosts month 4, and so on
nSeek out presenters to present
nDelegate staff to seek out speakers and brainstorm possible meeting topics
nThe exact schedule of which location will be hosting on which date is subject to change and CD must be flexible
nThe meeting will be broadcasted via TEAMS to the other clinics from the “hosting” clinic
nAssists with marketing efforts and clinic growth
nAttends sales luncheons or community outreach events within the area to improve community awareness of B2Y and establish relationships with referral sources when possible
nEnhance the patient experience, demonstrate patient appreciation, and captivate the patient experience by means of google reviews, internal referrals/marketing, and responding to feedback as appropriate
nResponds to all communications with employees, management, physicians, vendors, case managers, transportation, and patients within a timely manner to ensure effective communication
nDelegate tasks to admin, clinicians, and techs as needed
Worksite address
canton, MI, 48187, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.