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The Home Depot

Pro Experience Lead: Customer Service & Operations

louisville, KY

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About this opportunity

The Home Depot lists this Pro Experience Lead: Customer Service & Operations opportunity in louisville, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Home Depot in Louisville, KY, is seeking a Pro Experience Manager (Pro XM) to lead the Pro department, oversee customer service, and drive Pro strategies with store leadership. This role focuses on efficient Pro customer flow, on-time deliveries, and safety compliance, while coaching teammates on policy and service standards.

You will partner with Store Leaders, Outside Sales, and Specialty Managers to improve loyalty and Pro Xtra signups, participate in opening and closing processes, and

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Worksite address

louisville, KY, 40201, US

Who can apply

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