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The Home Depot

Pro Experience Lead - Elevate Customer Service & Ops

champaign, IL

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About this opportunity

The Home Depot lists this Pro Experience Lead - Elevate Customer Service & Ops opportunity in champaign, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Home Depot is seeking a Pro Experience Manager (Pro XM) to lead Pro customer service, enhance store readiness, and drive Pro Xtra signups. You will manage opening/closing operations, coach associates on company policies, safety, and customer service, and collaborate with Store Leaders to implement Pro strategies.

You will oversee Pro processes, ensure on-time deliveries, and support recruitment and training efforts while upholding all SOPs and safety requirements for a constructive, safe

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Worksite address

champaign, IL, 61825, US

Who can apply

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