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The Home Depot

Pro Experience Leader: Service, Safety & Growth

city of auburn, NY

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Job description

The Home Depot in Auburn, NY is seeking a Pro Experience Manager (Pro XM) to lead the Pro department, enhance customer service, and ensure accurate, timely deliveries. You will partner with the in-store Pro team to drive Pro Xtra signups, optimize customer flow, and uphold safety standards across operations and service.

As a member of store leadership, you will model service excellence, coach associates on policy and safety, and perform MOD responsibilities.

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