About this opportunity
TSMG Holding lists this Process Excellence Lead opportunity in mountain view, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We are searching for a Process Excellence (PEX) Lead to join one of our client's growing projects in Mountain View, CA.
This team is responsible for providing hardware and support for a variety of data collection devices (like cars/trekkers along with the imagery collection devices attached to them). This support also includes onsite visit for hardware repairs. Another aspect of this program is managing logistics support for hardware shipment (domestic and international).
Role Responsibilities
Define and drive the transformation roadmap aligned with organizational KPIs and strategic goals
Lead the design and execution of scalable future-state operating models across people, process, and technology
Own the end-to-end enablement program governance and execution
Build strong relationships with senior stakeholders to influence and align transformation priorities
Communicate vision, targets, and benefits effectively to drive buy-in and adoption
Troubleshoot and support BPM consultants and Program Managers in complex solutioning scenarios
Lead AI/ML and exploratory initiatives to unlock efficiency, data quality, and automation opportunities
Oversee due diligence and process shadows for prioritized workflows and process areas
Track goal achievement and benefits realization against defined KPIs
Ensure transformation initiatives are financially sound and deliver measurable ROI
Identify bottlenecks and opportunities at workflow level and map impact to OKRs
Embed best practices and tailored operating models across functions
Lead workflow-level analysis and shadowing to identify and implement improvement opportunities
Key Qualifications
At least a Bachelor\'s degree, Masters preferred
Must have project managed 5 high impact Automation/Analytics end to end
Must have RPA automation life cycle management experience
Must be Black belt Certified from a reputed certifying body/organization (e.g. ASQ or equivalent) with excellent command in Lean/Six Sigma methodology
Domain experience in Digital and Social Marketing (Ad campaign, setup, Paid search, Paid Social etc.) is preferred
Experience in Process Mining (Celonis, Process Gold etc.) is preferred
Experience in AI / ML based deployments using Python /Work fusion is preferred
Must have 11 years of work experience with minimum 7 years of relevant experience
Must have excellent analytical, presentation & communication skill
Should be a self-starter
Should be willing to work in new industry verticals and build good in-depth domain knowledge faster
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Worksite address
mountain view, CA, 94039, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.