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Job description
ServiceNow is seeking a Product Management Director for Contact Center Frameworks to own the strategy and roadmap for its native contact center and voice AI capabilities. This role partners with CCaaS and BYOC providers to deliver compelling AI-enabled customer experiences at scale.
The role requires deep domain knowledge in contact center technologies, enterprise software product leadership, and the ability to influence across teams.
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Worksite address
california, MO, 65018, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.