Job description
POSITION OVERVIEW
The Product Manager serves as the operational backbone of the Product organization, owning execution across gaming while supporting the broader Cowboy+ product portfolio. This role combines product management, product operations, launch management, vendor coordination, and cross-functional execution to ensure products are delivered successfully and continue to scale.
In this role, you will own core productization across multiple products. Success requires strong product-market judgment, operational excellence, and the ability to sustain a successful product roadmap against company and business goals.
This individual owns operational execution for fantasy gaming, free-to-play games, promotions, app merchandising, release readiness, and content programming. They are responsible for turning strategy into execution while ensuring every game, promotion, and app experience launches on time and performs at a high standard.
This individual will own critical operational functions such as hosting product readiness, QA for new feature launches, plan disaster recovery, create/manage SLA for customer and internal escalation, own JIRA for Product organization and collaborate with the VP, Product to set product roadmap. They will be expected to engage with multiple stakeholders across the business to promote product vision and ensure alignment. This role will report to the VP, Product and Gaming Operations will report into this role.
RESPONSIBILITIES
Product Ownership, Gaming
Own the design, development, and long-term operationalization of the gaming product
Gaming roadmap ownership (with VP approval) based on company goals, business objectives and product performance
Create operational workflows, documentation, and standard operating procedures
Establish and enforce standards for operation, customer service, SLA, vendor management, external gaming initiatives outside of O&O products.
Track business performance and identify opportunities for optimization.
Serve as the operational command center during major rodeos and events.
Coordinate launches across Product, Engineering, Marketing, Legal, and Customer Service.
Product Influence, Cowboy+
Collaborate with VP, Product to influence SVOD productization and future roadmap
Define intersection of Gaming and SVOD
Own gamification inside SVOD
Overlap with content and programming to ensure app programming remains high priority across the business. Retrofit new tools, training and otherwise to support content relevance, push alert strategy, short form storytelling, vertical integrations, etc.
Co-coordinate launches across Product, Engineering, Marketing, Legal, and Customer Service.
Technical Product Management
Maintain JIRA intake process and organize ticketing & project documentation
Drive cross-functional accountability to ensure initiatives are delivered on time, within scope, and aligned with company objectives.
Serve as the primary point of coordination during major events, including rodeos, shows, and seasonal content launches, ensuring all operational teams are aligned and prepared.
Partner with the VP & General Manager to translate strategic priorities into actionable execution plans and continuously improve operational efficiency across both product lines.
REQUIREMENTS
Required Qualifications
4+ years in Product Management, Product Operations, Digital Operations, or Gaming Operations
Experience supporting consumer-facing digital products
Experience coordinating cross-functional product launches
Strong organizational and project management skills
Comfortable working in fast-paced live-event environments
Experience with CMS platforms and digital merchandising
Experience with analytics tools such as GA4, Looker, or similar
Excellent communication and stakeholder management skills
Preferred Qualifications
Fantasy sports or gaming experience
Streaming/media experience
Mobile app experience
Marketing or product marketing experience
Experience working with engineering and Agile product teams
SUCCESS METRICS
Gaming
Contest launch accuracy
Contest fill rates
Revenue growth
Customer satisfaction
Operational issue resolution time
Prize fulfillment
Product Operations
On-time releases
Launch quality
Production incidents
Cross-functional readiness
Time-to-market for new features
This is a fully remote position anywhere within the United States. Working hours are aligned with Eastern/Central Time and may require occasional work on nights/weekends.
EEO STATEMENT
Teton Ridge is an equal opportunity employer. We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff. We do not discriminate in employment opportunities or practices on the basis of actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, including bilingual and bicultural individuals, LGBTQ+ persons, and people with disabilities are encouraged to apply.
CALIFORNIA PRIVACY RIGHTS ACT (CPRA) NOTICE
Teton Ridge is committed to protecting your privacy. If you are a California resident, the California Privacy Rights Act (CPRA) grants you specific rights regarding the collection, use, and sharing of your personal information.
Information We Collect
As part of the application and recruitment process, we may collect personal information, including but not limited to Contact details (e.g., name, email, phone number), Employment history and qualifications, Identifiers such as IP address or device information when applying online, and Any other information you provide during the hiring process.
How We Use Your Information
We use your personal information to assess your qualifications and suitability for employment, communicate with you regarding your application, maintain records related to hiring decisions, and comply with legal and regulatory obligations.
Your CPRA Rights
As a California resident, you have the right to:
- Access the personal information we collect about you
- Request deletion of your personal information, subject to legal exceptions
- Correct inaccuracies in your personal information
- Opt-out of certain data sharing practices
How to Exercise Your Rights
To submit a request, use this form. For verification, we may require additional details to confirm your identity. By submitting your application, you acknowledge and agree to the collection and use of your information as described in this notice.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.