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Job description
Overview
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IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
TheLoops, an IFS company, is the first enterprise-grade AI Agent platform built for mission-critical applications and industries. Our AI Agents act as digital coworkers that are governed, secure, always learning, and working 24/7 to drive measurable business outcomes.
As the company grows, we are looking for mission-driven individuals to help deliver the future of AI-powered operations.
At TheLoops, we lead with curiosity, learn by making, and listen to the Loop. We are building an environment where we can change the status quo and make a real difference with AI-driven solutions.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
Job Description
We’re building intelligent, autonomous AI agents that can reason, plan, and act across real-world workflows. These agents go beyond chat — they take meaningful action, work across tools and systems, and operate in complex, high-stakes environments.
As our Product Manager for OEM Engineering, you’ll lead the definition and delivery of early use cases for agentic AI. You’ll turn cutting-edge agent capabilities — like long-term memory, tool use, and planning — into applied, valuable products. You’ll be use-case–driven, but platform-aware— working closely with engineering and research to ensure what we build is feasible, scalable, and aligned with the underlying agent architecture.
Use Case Discovery & Validation
Identify and prioritize agent use cases with high ROI: operational automation, coordination agents, internal task delegation, etc.
Work with users and stakeholders to understand their workflows, challenges, and trust boundaries.
Prototype and iterate agent behaviors in production-like environments to validate fit and reliability.
Product Design & Execution
Define the agent experience — from delegation to monitoring to escalation — for real-world scenarios.
Translate use cases into clear product specs: user flows, system interactions, prompts, safety requirements, and interfaces.
Own the roadmap and ship iteratively: starting small, learning fast, scaling wisely.
Drive OEM partnerships and product strategy to integrate and scale AI agents within enterprise software ecosystems.
Cross-Functional Collaboration
Collaborate with engineering to align product needs with agent platform capabilities (planning, memory, tool orchestration, retries, etc.).
Partner with AI research to bring experimental features into real-world settings.
Ensure the platform supports the complexity of applied, multi-step, tool-using agents.
Strategy & Metrics
Define success metrics around outcomes—time saved, accuracy improved, failures recovered—not just clicks or sessions.
Build product foundations that allow for vertical reuse, system generalization, and long-term scalability.
Qualifications
5+ years of product management or startup experience building technically complex, user-facing systems
Strong intuition for applied use cases — especially in automation, operations, or real-world workflows
Familiarity with agentic AI patterns and tooling (e.g., LLM agents, tool use, LangChain, OpenAI functions, memory systems)
Experience working closely with engineers and researchers on system-level product decisions
Strong communication, prioritization, and execution skills
Preferred Qualifications
Exposure to or interest in domains like logistics, field ops, manufacturing, or systems integration
Background in AI/ML infrastructure, developer platforms, robotics, or IIoT
Experience designing for human-in-the-loop or semi-autonomous systems
Hands-on experience with prototyping workflows or agents using modern frameworks (e.g. LangGraph, AutoGen)
Additional Information
What We’re Offering
Salary Range: $150,000- $200,000
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Production, Distribution, and Engineering
Industries
Software Development and IT Services and IT Consulting
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Worksite address
san francisco, CA, 94199, US
Who can apply
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