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Job description
Job Overview
The Payments organization is a motivated, forward‑thinking team of high‑talent product managers focused on delivering innovative payment services through today's most important platforms and beyond. We seek to transform customer experiences, simplify how we do business, and drive product excellence with a focus on controls, simplicity, and consistency.
Job Responsibilities
Manage product backlog, production support, issue & defect resolution, and prioritization.
Monitor against agreed goals and benchmarks, identify, scope, and find implementation paths for needed enhancements, and create remediation plans when necessary.
Work with Technology and Design teams to lead product development efforts.
Conduct pre‑release reviews, including regression testing and quality assurance, to certify releases as production ready.
Collaborate with cross‑functional partners (Risk, Control, Compliance, Legal) to maintain a strong risk and controls environment.
Deliver communications to executives and leadership on strategy and progress.
Publish regular executive reports summarizing product health, industry and competitive trends, and the voice of the customer.
Required Qualifications, Capabilities, And Skills
7+ years of experience in financial services, digital, product management and/or Agile software development.
Deep experience in online payments, including card tokenization, digital wallets, and e‑commerce payments.
Passion for understanding customer needs and a demonstrated ability to build digital products.
Ability to think strategically and connect the dots to the bigger picture while diving into details required for successful execution.
Proven success in collaborating, influencing, and driving decisions with multiple stakeholders across product, technology, and design.
Proven track record of managing risk and controls.
Bachelor's degree in Computer Science, Business Management, or a comparable field of study.
Preferred Qualifications, Capabilities, And Skills
Strong knowledge of Application Programming Interfaces (APIs), open Banking, and engineering practices.
Master's degree in Computer Science, Business Management, or a comparable field of study.
Hiring Restrictions
Applicants must be authorized to work for any employer in the US. We are not currently able to provide immigration sponsorship or take over sponsorship of an employment visa.
Benefits
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity. We also offer comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.
Equal Opportunity Employer
We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans.
The Team
Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.