About this opportunity
Countryway Insurance Co. lists this Product Owner- Collaboration & Digital Workplace opportunity in richmond, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location: Henrico, VA
Company:
STATUS: Exempt
COMPENSATION RANGE: $119,000 - $126,000 Annually with 10% bonus potential.
LOCATION: Based out of our beautiful West Creek Office, located at 12580 West Creek Pkwy, Richmond, VA 23238.
Job Summary
The Product Owner - Collaboration & Digital Workplace is responsible for defining, owning, and continuously improving Virginia Farm Bureau's enterprise collaboration and internal communication platforms. This role ensures that collaboration tools are intuitive, reliable, secure, and aligned to how VAFB employees work across corporate and county office locations.
Platforms in scope include Microsoft 365 (Teams, SharePoint, OneDrive), the VAFB intranet, Webex collaboration, enterprise video solutions, and telephony/unified communications . The Product Owner acts as the primary business and experience owner for these capabilities - setting vision, prioritizing outcomes, and ensuring platforms deliver measurable value to the organization.
Key Responsibilities
Product Ownership & Vision
Own the end-to-end collaboration product portfolio for VAFB, including Microsoft 365 collaboration services, intranet, video, and telephony
Define and communicate a clear product vision and roadmap aligned to workforce productivity, hybrid work, and internal communications needs
Translate business and field office needs into prioritized product outcomes and feature enhancements
User Experience & Adoption
Champion a consistent, user-friendly digital workplace experience across all collaboration tools
Ensure collaboration platforms meet the needs of:Corporate teams
County field offices
Distributed and mobile users
Partner with Communications, HR, and Change Management to drive adoption, training, and awareness
Establish success metrics such as usage, satisfaction, reliability, and adoption, and adjust priorities based on insights
Intranet & Internal Communications Partnership
Serve as the product owner for the VAFB intranet , ensuring it functions as a trusted, engaging "front door" for employees
Partner with Corporate Communications to align intranet capabilities to content strategy and messaging needs
Balance ease of content publishing with appropriate governance, structure, and platform standards
Governance & Policy Ownership
Define collaboration governance intent, including:Workspace (Teams/Sites) lifecycle
External collaboration guardrails
Supported use cases and standards
Partner with Information Security, Compliance, and Legal teams to ensure collaboration tools support regulatory, records management, and data protection requirements
Ensure governance policies are practical, defensible, and properly executed by platform administration teams
Delivery & Cross-Team Coordination
Maintain and prioritize the collaboration product backlog
Work closely with:Microsoft 365 Administrators
Unified Communications / Telephony teams
Service Delivery and Operations
Act as the escalation and decision point for collaboration experience tradeoffs (usability vs. control, speed vs. risk)
Act as the primary product counterpart for collaboration vendors (e.g., Microsoft, Cisco, telephony providers)
Stay informed on vendor roadmaps and evaluate new capabilities for alignment with VAFB needs
Partner with leadership on licensing optimization and roadmap-driven investment decisions
Required Qualifications
7+ years of experience in a Product Owner, Product Manager, or digital workplace leadership role
Demonstrated experience owning or leading enterprise collaboration platforms (Microsoft 365, intranet, UC)
Strong understanding of how collaboration tools enable productivity in distributed organizations
Proven ability to influence across business, technology, and operations without direct authority
Experience working in regulated or risk-aware environments
Preferred Qualifications
Experience supporting large field or county-based organizations
Familiarity with insurance, financial services, or similarly regulated industries
Experience partnering with internal communications or change management teams
Background in Agile, product-led, or platform-oriented operating models
Product vision and roadmap ownership
User-centric design and experience thinking
Stakeholder engagement and executive communication
Governance and policy translation
Vendor and financial acumen
Change management and adoption leadership
BENEFITS OVERVIEW
At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!
Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.