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Job description
About Durst
Durst Image Technology has been a global leader in digital imaging since 1936. Headquartered in Rochester, NY, our North American operations sell and service advanced large-format, label, and corrugated inkjet printing systems across the region.
We service our customers' commercial print and industrial enterprises that rely on high-performance digital printing to differentiate their products and production processes.
Durst is a financially strong, fast-growing company, recognized for delivering cutting-edge technology, engineering excellence, and long-term customer value. We are proud of our position as a premium brand and our continued investment in the personal and professional development of our people.
Why This Role No experience required - we train you
Hands-on technical work , not a desk-only job
Every day is different - no repetitive routine
Clear career path into advanced technical and service roles
Supportive, team-first culture where asking questions is expected
If you like understanding how things work and fixing problems, this role is designed for you.
What You'll Do Support customers and field technicians by troubleshooting our machines
Use phone, video, and computer tools to diagnose and resolve technical issues
Learn how complex electro-mechanical systems operate
Travel onsite when needed to build real-world experience
Work closely with our collaborative, highly skilled technical team
You will be trained, coached, and supported-no one is thrown in cold.
Training & Growth
You'll receive structured, hands-on training at our Rochester, NY headquarters, as well as occasional training at customer sites across the U.S. and Canada. We invest in your development with the expectation that you'll grow into higher-level technical roles at Durst.
You'll Thrive If You Enjoy Working with your hands
Cars, bikes, engines, or mechanical projects
Building, fixing, or troubleshooting equipment
Learning by doing
Solving problems and helping people
What We Require:
Mechanical curiosity and willingness to learn
Strong communication and customer-first mindset
Comfortable learning new software and diagnostic tools
Associate degree or equivalent technical training/experience
Valid driver's license
Ability to lift up to 50 lbs
English proficiency
Willingness to travel up to 75% (U.S. & Canada)
Nice to Have (Not Required): Experience using hand tools
Exposure to mechanical, electrical, or technical coursework
Hands-on hobbies involving building or repair
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.