About this opportunity
iSpace, Inc. lists this Production Line Support opportunity in anna, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Title : Production Line Support
Location : Anna, OH - Onsite
Duration : 6+ Months
Type : Contract -W2 (No Visa Sponsorship Available)
Responsibilities:
This is for B-Shift 2:30pm to 11pm (M/T/W/TH), Friday is 3:30pm to midnight. On-site everyday.
The Line Support Technician is responsible for maintaining the overall stability of Tier I (Production Critical) Line Applications and equipment by following documented processes to return to normal operations or to diagnose the situation and escalate to appropriate support group if and when incidents occur.
Plant floor client and end-user desktop, application, and network support for all Tier 1 computer systems
Interaction with plant floor users and clients (in order to understand production line processes and customers)
Support projects such as technology upgrades\implementations of Tier 1 computer systems
Review, understand and react to various monitoring systems for Tier 1 computer systems
Required :
Experience supporting computer applications and end-user computing devices
Experience supporting Windows 7/10, Active Directory, LAN/Networking
Experience using MS-Office, and problem ticketing applications
Experience executing processes on an AIX/UNIX environment
Experience managing 2nd level support calls (Level 1)
Experience managing 3rd level support calls (Level 2)
Demonstrated hardware troubleshooting for printers, scan guns, desktop PCs/laptops, handheld devices
Preferred general functional knowledge of GALC/ALC systems and associated business processes/systems
Ability to follow and document processes
Ability to adapt/learn in a changing environment
Experience with general IT processes and development methodologies
Thanks & Regards,
Suchitra Gopi
Lead Talent Acquisition Manager
iSpace, Inc.
Office:
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Worksite address
anna, OH, 45302, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.