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Quality Air Heating and Cooling, Inc.

Production Planner

grand rapids, MI

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About this opportunity

Quality Air Heating and Cooling, Inc. lists this Production Planner opportunity in grand rapids, Michigan. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Production Planner & SchedulerThe Production Planner & Scheduler is responsible for coordinating the flow of work through the manufacturing operation. This role serves as the central point of communication between Sales, Project Managers, Purchasing, Manufacturing, Warehouse, and Field Operations to ensure projects are planned, materials are available, production is scheduled efficiently, and customers receive accurate updates.The Production Planner & Scheduler manages priorities, balances shop capacity, monitors job progress, and helps ensure projects are completed on time while maximizing shop efficiency.Essential ResponsibilitiesProduction PlanningReview incoming shop work orders for completeness.Prioritize work based on customer commitments and shop capacity.Develop and maintain the daily and weekly production schedule.Balance workloads across fabrication resources.Adjust schedules as priorities change.Coordinate expedited work when necessary.Order ManagementReceive and process fabrication requests.Ensure drawings, specifications, and work instructions are complete before release.Track all jobs from release through completion.Monitor job progress and identify schedule risks early.Maintain accurate production status information.Materials CoordinationVerify material availability prior to production.Coordinate with Purchasing regarding shortages and delivery dates.Communicate material constraints affecting production.Process inventory transactions and material movements.Customer & Internal CommunicationProvide order status updates to: Project ManagersService TeamConstruction TeamSalesCustomers (when appropriate)Communicate schedule changes promptly.Coordinate delivery dates with internal customers.Escalate issues impacting customer commitments.Production SupportProcess production transactions within ERP software.Assist with equipment and material transactions.Coordinate completed jobs for shipping or pickup.Maintain production records and documentation.Continuous ImprovementRecommend improvements to production flow.Assist with KPI reporting.Help improve schedule accuracy.Support implementation of manufacturing processes and systems.Participate in planning meetings.QualificationsEducationAssociate degree in Business, Manufacturing, Supply Chain, or equivalent experience preferred.Experience3–5 years in manufacturing, production planning, project coordination, or schedulingExperience with ERP/MRP systems preferredExperience in HVAC, sheet metal, fabrication, construction, or industrial manufacturing preferredSkillsExcellent organizational skillsStrong communication abilitiesHigh attention to detailAbility to manage multiple prioritiesIntermediate to advanced Microsoft Excel skillsERP software experienceStrong problem-solving abilityCustomer service mindsetKey Performance Indicators (KPIs)On-Time Delivery %Schedule AdherenceProduction Schedule AccuracyPast Due OrdersMaterial Shortage IncidentsCustomer Response TimeShop Capacity UtilizationOrder Processing TimeReporting RelationshipReports to: Director of Manufacturing & LogisticsWorks Closely With:Shop SupervisorsPurchasingSalesProject ManagersServiceConstructionWarehousePhysical RequirementsOffice and manufacturing environmentFrequent walking throughout manufacturing facilityAbility to lift up to 25 lbs occasionallyAbility to sit and work at a computer for extended periods

Worksite address

grand rapids, MI, 49503, US

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