About this opportunity
Marmon lists this Production Service Clerk opportunity in moscow, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Coilmaster CorporationAs a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.Responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication. Supports order processing, customer records, consignment or service shipment paperwork, and escalates complex issues as needed. Maintains professional communication and ensures quality and productivity expectations are met.Key ResponsibilitiesCustomer Support & Order ProcessingResponding to customer inquiriesResolving customer issuesProcessing case orders and transactionsProviding product informationHandling customer complaintsMaintaining customer recordsProcessing consignment or service shipment paperworkEscalating complex issuesQuality, Accuracy & ProductivitySuperior math skills and the ability to understand measurements and blueprint drawingsAttention to detailMaintain quality standards / perform mandatory quality checksMeet daily productivity requirementsHigh level of accuracyTeamwork & Work HabitsWork well in a team environmentMaintain a clean and safe working environmentCommunicate effectively with othersGood attendanceOther duties as assignedACCOUNTABILITYSafetyQualityProductivityHigh level of accuracyEDUCATIONHigh School Diploma or GED preferred but not requiredEXPERIENCE3 to 6 months related experience and/or training preferred but not requiredKnowledge of appropriate software; ability to enter data efficiently and accurately (Microsoft programs)Good communication skills with supervisors, management, and production employeesPPE REQUIREMENTSGloves – when requiredSafety glasses – when requiredEar plugs – when requiredSteel-toed shoes/boots – when requiredWORKING CONDITIONS & PHYSICAL REQUIREMENTSPrimarily office environmentAble to work at an acceptable pace to meet productivity goalsAbility to sit, stand, and walk for long periodsAbility to go to plant floor multiple times per day to collect and distribute informationExtended hours and overtime as requiredFollowing receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.
Worksite address
moscow, TN, 38057, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.