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Job description
Professional Pet Bather | Pet Spa TeamAre you dependable, detail-oriented, and committed to safe, high-quality pet care?We are seeking a Professional Pet Bather to join our Pet Spa team. This role is ideal for someone who values safety, cleanliness, efficiency, and clear communication with both team members and pet parents. This is a hands-on, physically active role that requires strong time management and attention to detail.NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.At NVA Pet Resorts, our mission is simple:Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.Position OverviewThe Bather plays a critical role in supporting the Grooming and Spa team. You are responsible for delivering safe, thorough bathing services while maintaining strict sanitation standards and clear communication.Bathers do not perform haircuts of any kind. All haircutting services are performed by Groomers.What You'll Do Bathing & Pet CarePerform professional bathing services based on client requestsBrush out coats, dry pets thoroughly, trim nails, and clean earsMonitor pets for signs of stress, skin conditions, or health concernsEnsure pets receive water and potty breaks during extended appointmentsFollow all safe handling procedures, especially for nervous or reactive petsReview prior notes and service history before beginning each appointmentCommunicationCommunicate professionally with pet parents regarding services and pickup timesDocument detailed notes in the computer systemAlert leadership immediately to any health or safety concernsClearly communicate with Groomers and Pet Care staff regarding pet location and timingSanitation & StandardsClean and sanitize bathing and drying areas dailySweep hair promptly and maintain a tidy workspaceDisinfect drying rooms dailyProperly measure and dilute all bathing products to company standardsEmpty, rinse, and sanitize diluted product bottles dailyMonitor product expiration dates and manage inventory needsOperational ExcellenceComplete baths efficiently and on scheduleAdhere to pricing guidelines and prior service historyMaintain tools and bathing equipmentFollow pet identification procedures (groom cards, name bands, etc.)What We're Looking ForSafety-focused and gentle in handlingHighly reliable and punctualOrganized and strong in time managementDetail-oriented with documentationComfortable communicating with pet parentsPhysically capable and comfortable in a wet, fast-paced environmentYou must be able to:Lift up to 60 lbsStand for extended periodsWork weekends and holidaysHandle dogs of all sizes safelyWork around water, cleaning chemicals, and pet messesBenefits & PerksHealth, Dental & VisionInsuranceEmployee Pet Care DiscountsTipsGrowth opportunities within NVAEqual Opportunity EmployerNVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
Worksite address
columbus, OH, 43230, US
Who can apply
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