About this opportunity
Pavion lists this Professional Services Liaison opportunity in chantilly, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at
Pavion and our family of companies are seeking a talented and motivated Professional Services Liaison to join our shared services team. The Professional Services Consultant is a senior, customer-facing role that partners closely with sales to drive complex enterprise opportunities. This role focuses on rapidly establishing executive trust, uncovering high-impact business challenges, and shaping differentiated solutions that combine cloud, IT, and physical security services. Rather than leading with products or deep technical architecture, this role leads with outcomes, creatively aligning professional services, managed services, and long-term service contracts to solve customer problems in non-traditional and highly customized ways. This individual excels in live enterprise conversations—thinking on their feet, connecting dots across disciplines, and helping customers see possibilities they had not previously considered.
Primary Responsibilities:
Sales Partnership & Deal Strategy
Act as a trusted advisor within enterprise sales pursuits, supporting account teams from early discovery through close
Influence deal strategy by shaping service-led solutions that differentiate value beyond products and price
Participate in executive meetings, customer workshops, and strategic account discussions to advance opportunities
Support development of proposals, scopes, and service models that align to enterprise buying behaviors
Executive Customer Engagement Build credibility and trust quickly with enterprise stakeholders, including C-level and VP-level leaders
Lead discovery conversations that uncover business drivers, operational gaps, and risk factors across cloud, IT, and physical security domains
Translate customer language into clear value narratives tied to business outcomes, not technical features
Creative Solution Design Design outcome-based solutions using professional services, managed services, and recurring service contracts
Connect customer needs across traditionally siloed areas (e.g., IT operations, cloud transformation, security, physical infrastructure)
Think beyond standard offerings to propose innovative engagement models that align to customer maturity and constraints
Balance vision with practicality to ensure solutions are both compelling and deliverable
Cross-Industry & Cross-Functional Alignment Engage customers across multiple industries, adapting solution approaches to different regulatory, operational, and risk environments
Collaborate with delivery, engineering, security, and operations teams to validate feasibility and alignment
Serve as the voice of the customer internally, ensuring service solutions are designed for long-term success
Basic Qualifications: Bachelor's degree
7+ years of successful sales experience in security technology, physical security systems, access control, video surveillance, intrusion detection, or related professional services
Deep technical proficiency in security technology – able to discuss systems, protocols, APIs, integrations, and networking concepts comfortably
Proven ability to listen to customer challenges and rapidly conceptualize creative, non-standard solutions
Strong business acumen with the ability to build scopes of work, develop pricing strategies, and present ROI/value to both technical and executive audiences
Excellent verbal and written communication skills – confident and clear on customer/seller calls
Self-motivated closer who enjoys working in a partner-driven (channel) sales model
Experience with CRM tools (Salesforce or similar) and standard office productivity software
Preferred Qualifications: Formal training or certifications in security technologies (e.g., NICET, ASIS, manufacturer certifications such as LenelS2, Genetec, Milestone, Axis, Bosch, etc.)
Experience selling professional services, custom integrations, or managed services
Background working with dealer/reseller networks (“outside sellers”)
The salary range for this position is $90,000-120,000 annually . The starting salary will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.
Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
If you require accommodation or assistance during the application process, please contact us at . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
chantilly, VA, 22021, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.