Job description
- We are looking for a tech-savvy and motivated Professional Services Manager to join our team.
- You will help clients set up and customize Connecteam based on their business needs.
- You will integrate it with other platforms.
- You will migrate data from their existing systems.
- You will work closely with clients and internal teams to ensure smooth implementation, improve business processes, and provide an excellent customer experience.
Key Responsibilities:
- Meet with clients daily to understand their needs and deliver professional services.
- Configure Connecteam features based on client workflows and business requirements.
- Integrate Connecteam with other platforms and migrate data from existing tools.
- Complete client tasks and implementation activities independently.
- Build strong relationships with clients and provide tailored solutions.
- Manage multiple tasks and priorities in a fast-paced environment.
- Collaborate with Customer Success, R&D, and integration partners to resolve issues and ensure smooth implementations.
Requirements:
- At least 1 year of experience working in a SaaS company (required).
- Native-level English proficiency (required).
- Tech-savvy, eager to learn, and comfortable working with new tools and technologies.
- Strong communication, problem-solving, and collaboration skills.
- Ability to manage multiple tasks and work under pressure.
- Customer-focused, proactive, and committed to delivering quality service.
Please send your updated resume to
Originally posted on Himalayas
Who can apply
The source lists worldwide eligibility. Accepted UTC offsets: UTC-11, UTC-10, UTC-9.5, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC-4, UTC-3.5, UTC-3, UTC-2, UTC-1, UTC+0, UTC+1, UTC+2, UTC+3, UTC+3.5, UTC+4, UTC+4.5, UTC+5, UTC+5.5, UTC+5.75, UTC+6, UTC+6.5, UTC+7, UTC+8, UTC+8.75, UTC+9, UTC+9.5, UTC+10, UTC+10.5, UTC+11, UTC+12, UTC+12.75, UTC+13, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.