waypointjobs

ThinkTech Advisors

Professional Services Manager

raleigh, NC

Check who can apply and the requirements below before continuing.

About this opportunity

ThinkTech Advisors lists this Professional Services Manager opportunity in raleigh, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

ThinkTech is a Managed IT Services Provider helping businesses operate securely and efficiently through technology.

We're looking for a Manager of Professional Services to lead our project engineering team.

In this role, you'll develop project engineers, coordinate resources, and partner with sales and service leaders to keep client projects moving forward. We're looking for someone who understands technology projects and enjoys helping both people and projects succeed.

What You’ll Do

Lead, mentor, and develop a team of project engineers

Oversee the delivery of infrastructure, networking, migration, and systems projects for ThinkTech clients

Monitor project scope, schedules, resource allocation, and overall delivery performance

Remove roadblocks and coordinate across teams to keep projects moving forward

Partner with account managers and service leaders to support project planning, expectations, and execution

Help resolve project challenges while maintaining a positive experience for clients and team members

Review project performance and identify opportunities to improve delivery efficiency and consistency

What We’re Looking For

Experience leading technical teams in a project-based environment

Experience managing project timelines, resources, budgets, or delivery performance

The ability to lead and support technical teams while maintaining focus on project outcomes, priorities, and execution

Strong communication skills and the ability to build trust with both technical and non-technical stakeholders

A solid understanding of technology projects and the challenges involved in delivering them successfully

Helpful Experience

Managed services (MSP) experience

Professional services or project delivery leadership

Infrastructure, networking, virtualization, migration, and/or systems deployment projects

Experience partnering with sales teams on project scope, timelines, and expectations

PMP, CAPM, or similar project management training

Based in Raleigh or Greensboro with occasional travel between office locations

Compensation

Base salary: $65,000 to $85,000

Eligible for profit sharing

Why ThinkTech?

At ThinkTech, you'll have the opportunity to lead a talented team of project engineers while partnering directly with leadership to improve how projects are executed and delivered. This role offers meaningful ownership, visibility across the organization, and the opportunity to make a measurable impact on both team performance and client success.

Plus, you'll receive 16 hours of paid volunteer time each year to support causes that matter to you.

Equal Opportunity Employer

ThinkTech is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, natural hair or hairstyles, ethnicity, creed, color, sex, pregnancy, marital or familial status, sexual orientation, gender identity or expression, national origin or ancestry, veteran status, religion, age, disability, genetic information, or any other protected status.

Reasonable accommodations are available for applicants with disabilities or sincerely held religious beliefs.

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Worksite address

raleigh, NC, 27601, US

Who can apply

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