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Job description
Greensboro, NC or Raleigh, NC Full-time
ThinkTech is a Managed IT Services Provider helping businesses operate securely and efficiently through technology.
We're looking for a Manager of Professional Services to lead our project engineering team.
In this role, you'll develop project engineers, coordinate resources, and partner with sales and service leaders to keep client projects moving forward. We're looking for someone who understands technology projects and enjoys helping both people and projects succeed.
What You'll Do
Lead, mentor, and develop a team of project engineers
Oversee the delivery of infrastructure, networking, migration, and systems projects for ThinkTech clients
Monitor project scope, schedules, resource allocation, and overall delivery performance
Remove roadblocks and coordinate across teams to keep projects moving forward
Partner with account managers and service leaders to support project planning, expectations, and execution
Help resolve project challenges while maintaining a positive experience for clients and team members
Review project performance and identify opportunities to improve delivery efficiency and consistency
What We're Looking For
Experience leading technical teams in a project-based environment
Experience managing project timelines, resources, budgets, or delivery performance
The ability to lead and support technical teams while maintaining focus on project outcomes, priorities, and execution
Strong communication skills and the ability to build trust with both technical and non-technical stakeholders
A solid understanding of technology projects and the challenges involved in delivering them successfully
Helpful Experience
Managed services (MSP) experience
Professional services or project delivery leadership
Infrastructure, networking, virtualization, migration, and/or systems deployment projects
Experience partnering with sales teams on project scope, timelines, and expectations
PMP, CAPM, or similar project management training
Work Environment
Based in Raleigh or Greensboro with occasional travel between office locations
Compensation
Base salary: $65,000 to $85,000
Eligible for profit sharing
Why ThinkTech?
At ThinkTech, you'll have the opportunity to lead a talented team of project engineers while partnering directly with leadership to improve how projects are executed and delivered. This role offers meaningful ownership, visibility across the organization, and the opportunity to make a measurable impact on both team performance and client success.
Plus, you'll receive 16 hours of paid volunteer time each year to support causes that matter to you.
Equal Opportunity Employer
ThinkTech is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, natural hair or hairstyles, ethnicity, creed, color, sex, pregnancy, marital or familial status, sexual orientation, gender identity or expression, national origin or ancestry, veteran status, religion, age, disability, genetic information, or any other protected status.
Reasonable accommodations are available for applicants with disabilities or sincerely held religious beliefs.
Employment with ThinkTech is at-will.
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Worksite address
raleigh, NC, 27601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.