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South Middlesex Opportunity Council

Program Advocate, Single Adult Shelter

framingham, MA

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Job description

Full Time

nProfessional

n3 Merchant Road, Framingham, MA, Framingham, MA, US

nSalary: $17.00 Hourly

nSummary: Oversee shelter operations during working hours while maintaining a safe and secure environment.

nWhy Work for SMOC?

nnnPaid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.

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nnEmployer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.

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nnComprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.

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nn403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.

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nnAdditional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.

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nnFlexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

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n nPrimary Responsibilities:

nnnBe alert to shelter surroundings and be responsive to any issues that occur during each shift.

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nnMaintain the safety of clients and staff during each shift.

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nnCheck with other staff and read log for information pertinent to previous shift.

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nnMaintain appropriate logs and files for each shift.

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nnReport problems and rule infraction to Program Director through written log. Report emergencies immediately to appropriate supervisor.

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nnAttend regular staff meetings and participate in appropriate training.

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nnTreat each guest with dignity and respect, maintain guest confidentiality and establish appropriate boundaries with clients.

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nnEnsure rounds are done every 15 minutes.

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nnEngage all clients by understanding and addressing their needs whether within or outside the scope of work.

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nnAttend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.

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nnMaintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.

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nnEnsure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.

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nnOther duties as assigned.

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n nKnowledge and Skill Requirements:

nnnMinimum 2 years sobriety

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nnCPR and First Aid Certified

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nnDemonstrated sensitivity to the needs of low income.

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nnExcellent interpersonal skills

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nnAbility to respond in crisis situations.

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nnKnowledge of substance abuse and mental illness preferred.

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nnBasic computer skills to maintain training as assigned.

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n nOrganizational Relationship: Directly reports to Program Director.

nPhysical Requirement: Ability to lift 50lbs or more. Ability to ascend and descend stairs.

nWorking Conditions: As part of the responsibilities of this position, the Program Advocate will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

nSunday through Thursday: 2:00PM - 10:00PM. Includes a 1-hour unpaid lunch break.

n35 Hours per week.

Worksite address

framingham, MA, 01704, US

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